Provide support during employee relocations and other projects as required.
Ability to provide 7x24 on call support if needed.
Performs other duties as assigned.
Skills and Abilities
Strong oral and written communications skills
Excellent analytical/technical ability and problem solving /troubleshooting skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team in a fast paced multi-task environment with minimum supervision
Work well under pressure, successfully meet schedules, work independently while interacting with personnel from differing management levels, and produce high-quality work with minimal supervision
Flexibility to operate and self-driven to excel in a fast-paced environment
Highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
Qualifications
H.S. diploma/GED required
Three (3) years or more experience in IT Support required
Strong intermediate experience and knowledge in troubleshooting Smartphones and Tablets (Android and iOS) required
Strong intermediate experience and knowledge in troubleshooting Office applications (including Outlook), Internet Explorer, Lync and Adobe applications required
Strong intermediate knowledge and experience in troubleshooting network issues, TCP/IP, DNS and DHCP required
Strong intermediate experience and knowledge in troubleshooting printers required
Experienced utilizing a Help Desk ticketing queue required
DOT Regulated
No
Our Culture & Commitment
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type
Salaried
Minimum Pay Range
$67,000.00
Maximum Pay Range
$72,000.00
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
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