Coordinate with carriers and internal teams to obtain quotes, policy documentation, endorsements, and other required information.
Maintain accurate client records, policy data, and account information within agency management and CRM systems.
Review insurance documents for accuracy and assist in processing new business, renewals, and policy changes.
Provide exceptional client service by responding to inquiries from clients, carriers, and internal stakeholders in a timely and professional manner.
Assist with gathering underwriting information and supporting the placement and renewal process.
Ensure compliance with company policies, carrier requirements, and industry regulations.
Partner with Brokers and Account Teams on special projects, presentations, and other business initiatives as needed.
Stay current on insurance products, market conditions, and industry trends to support client service efforts.
Required Qualifications
Bachelor's degree preferred; equivalent insurance, brokerage, risk management, or business experience will be considered.
1+ years of experience in commercial insurance, brokerage, underwriting support, account management, or a related client-facing environment.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent verbal and written communication skills with a strong customer service mindset.
Proficiency with Microsoft Office Suite and the ability to learn agency management systems and insurance platforms.
Strong attention to detail and commitment to accuracy.
Preferred Qualifications
Active Property & Casualty (P&C) License or willingness to obtain within the first 45 days of employment.
Prior experience supporting Commercial Lines, Middle Market, or Specialty Insurance accounts.
Exposure to policy marketing, carrier negotiations, renewals, or account servicing activities.
Interest in developing a long-term career in insurance brokerage and risk management.
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
How We Support Our Teammates
Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target salary range for this position is $60,000.00 - $75,000.00 annually.
The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com
The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
