Monitor and prioritize weekly disputes and escalation requests from customer and supplier; compile supplier dispute data and chart supplier on-time shipping performance
Track and document delivery performance; update and maintain organized files on all shipping documents and analyze root cause reasons for poor shipping performance
Handle supervisory responsibilities, including hiring, training, performance appraisal, discipline and conflict resolution.
Maintain a safe work environment that is free from harassment, drugs and workplace violence; promptly document and report all issues, concerns and incidents to management
At a minimum, you’ll need
5 years of experience in transportation or logistics
It’d be great if you also have
Bachelor’s degree in a related field
Experience working with a Transportation Management Systems (TMS), preferably Oracle Transportation Management
Experience with process improvement initiatives
Solid leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
A willingness to work cross-functionally on multiple accounts
Excellent verbal and written communication skills, including presenting clean, organized and thorough information and data appropriate for intended audience
Does this sound like you? Check out what else RXO has to offer.
Why Join Us
Our Benefits
Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
