May be required to cross train and perform other duties.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
What We’re Looking For
At least 2 years of relevant network experience and bachelor’s degree in computer science or related field or equivalent combination of experience and education.
Must be proficient in Layer 1 wiring – 66/110 Blocks.
Knowledge of the OSI Model.
Ability to troubleshoot, diagnose and triage Layer 1 and 2 issues.
Experience managing project timelines.
Willing to learn advanced network concepts and design.
Cisco environment experience a plus.
Proficient with Microsoft Office Suite or related software.
Excellent verbal and written interpersonal and communication skills.
Excellent customer service skills.
Strong understanding of retail business practices.
Excellent negotiation and conflict resolution skills.
Demonstrated ability to adapt in a fast-paced environment.
Strong analytical and problem-solving skills.
Excellent organizational skills and attention to detail.
Demonstrated ability to coach and mentor team members.
Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
Qualifications
Physical Requirements
Ability to sit or stand for extended periods.
Ability to lift up to 15 pounds periodically.
Ability to navigate and access all required facilities.
Ability to communicate effectively in person, by phone, and electronically.
Close vision required for computer-related activities.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Why Join Rural King?
At Rural King, we believe our people are the foundation of our success. As a family-owned company with a strong history of growth, we provide opportunities to learn, grow, and build a rewarding career.
When you join our team, you'll enjoy
Competitive pay
Medical, dental, and vision insurance
Paid time off and paid holidays
401(k) with company match
Associate discounts
Career growth and advancement opportunities
Training and professional development
A collaborative, team-focused work environment
The pay range for this position is $47,000 - $55,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws.
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