Key Responsibilities
Deliver (remote) technical support to the field service team, coordinating with our German team to escalate, monitor, and resolve customer issues effectively.
Coordinate and manage after-sales service activities, including site visits and oversight of third-party service providers.
Plan and dispatch technical support resources for Battery Energy Storage System (BESS) service projects.
Oversee maintenance contracts and maintain regular customer engagement through recurring service reviews.
Support after-sales commercial activities, including quotation preparation and supplier coordination.
Collaborate with Sales, Engineering, and R&D teams to support project initiatives, resource planning, testing activities, and special projects.
Qualifications
Bachelor degree (HBO) thinking level or equivalent in a technical / electrical direction;
Minimum of 5 years of work experience in the technical sector, energy production systems, in-depth knowledge of diesel and/or gas engines in general and cogeneration systems Excellent verbal and written communication skills in English and Dutch;
VCA and other safety/technical certificates
Minimum computer knowledge required: system, Word, Excel, SAP programs
What we offer
Function Group: 10 | Salary bandwidth: €4900 - €6200 gross per month;
8% holiday pay;
27 vacation days plus 13 ATV on a full-time basis;
Profit Sharing Scheme;
Company Car;
Company Phone and Laptop;
Good pension scheme (PME);
Flexible Working Policy; 12 days of flexible work per month
Corporate fitness scheme (€10 p/m discount on your sports subscription);
A well-established international organization with wide development opportunities;
Selection Process
We abide by our application code of conduct for recruitment and selection as standard for a transparent and fair recruitment and selection process;
A Background Check (Identity, Address, Work History and Criminal Background Check) is part of our selection process;
There is no medical or psychological assessment required for this position;
More about us
Our purpose is a force for progress – powering, protecting and connecting people everywhere.
Our behaviours are shown in our business; We put safety first. We do the right thing. We keep it simple. And we make a difference.
Rolls-Royce Power Systems has its headquarters in Friedrichshafen, Germany. We are over 10,000 people worldwide. Under the MTU brand, we develop and produce high-speed engines and propulsion systems for ships and heavy land, rail and defense vehicles, as well as drive systems for use in the oil and gas industry and in power generation.
Our aim is to make diesel engines even cleaner and smarter. With our Green and High-Tech program we provide forward-looking answers to the growing challenges of the mobility and energy transition focusing on electrified drive systems as well as alternative fuels and energy sources.
Most importantly for this role, we supply full turn-key Energy Storage solutions to the Benelux markets. More information specifically about our BESS and how we operate can be found here - https://www.mtu-solutions.com/eu/en/applications/power-generation/power-generation-products/energy-storage-system.html
Can you relate to this great opportunity? Then apply with a short motivation letter & CV.
Type of Contract
Permanent
