Develop automated runbooks for common operational tasks and resolving support escalation issues.
Be an operations contact; communicate with developers and customers alike.
Documentation and review of incidents and future resolutions, including team knowledge.
Test implemented designs.
Develop and monitor metrics and leverage them to drive process, performance, and security improvements.
Provide technical guidance and educate team members and coworkers on development and operations.
Manage CI/CD tools with team.
Design multiple processes, and update existing processes.
Improve infrastructure development and application development.
Follow all best practices and procedures as established by the company.
Build relationships and interact with peers to ensure assigned tasks are prioritized.
Actively seek knowledge of new developments in the software engineering, computer engineering, and software testing fields.
Thinks outside the box and is willing to research and explore new avenues by utilizing the latest technologies and standards.
The Essentials - You Will Have
Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, computer application or equivalent
Should have good experience in a software product development environment
Customer facing operations on Cloud and Mobile platforms.
Proficiency in scripting languages like JavaScript, Python, Go, and BASH, including knowledge of algorithms and data structures and optimize automation.
Experience with cloud services like AWS or Microsoft Azure.
Experience with software infrastructure management including Kubernetes and Terraform.
Experience deploying CloudOps/SRE practices.
Experience with Git and Github, including developing and maintaining workflows.
The Preferred - You Might Also Have
Should have 4 years of experience in a software product development environment
Knowledge of software and deployment test methodologies and automated test tools.
Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, testing, and operations. Knowledge of Agile development methodologies.
Software development on both Windows and Linux.
Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
What We Offer
Our benefits package includes …
Comprehensive mindfulness programs with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees
Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program
Personalized wellbeing programs through our OnTrack program
On-demand digital course library for professional development
... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
