Roche

GPC Service Performance Lead

Sant Cugat del Vallès, Spain · On-site
Salary not published
Posted 8 weeks ago

From Roche's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

Join us as the GPC Service Performance Lead, where you will drive operational excellence by leading a high-performing team and designing performance strategies for global patient care operations.

What they ask for vs. your profile

Must have

Forecasting
Data analysis
Change management
Customer experience
KPI tracking
Leadership
Patient care
Recruiting
Stakeholder management

Your match

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Hi [Name], I just applied for the GPC Service Performance Lead role at Roche. My background in [your most relevant experience] lines up well with what the team is looking for. Would you be open to a quick chat, or could you point me to the right person on the team? Thank you!

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GPC Service Performance LeadRoche DiagnosticsAdmin & operationsSant Cugat del Vallès, Spain · On-siteSalary not published6 weeks ago

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Roche

GPC Service Performance Lead

Sant Cugat del Vallès, Spain · On-site
Salary not published
Posted 8 weeks ago

From Roche's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

Join us as the GPC Service Performance Lead, where you will drive operational excellence by leading a high-performing team and designing performance strategies for global patient care operations. Oversee forecasting, KPI development, and data analysis to ensure efficient service delivery. Ideal for experienced leaders with a background in service performance and multi-channel environments.

Skills: service performance management, forecasting, performance management, operational analytics, kpi design, data analysis, volume forecasting, capacity planning, strategic planning, workforce management, reporting tools, change management, talent acquisition, coaching, people management, process optimization, stakeholder management, compliance management, customer experience management, english fluency

Join us as the GPC Service Performance Lead, where you will drive operational excellence by leading a high-performing team and designing performance strategies for global patient care operations.

What they ask for vs. your profile

Must have

Forecasting
Data analysis
Change management
Customer experience
KPI tracking
Leadership
Patient care
Recruiting
Stakeholder management
Strategic planning
Training and coaching

What they ask for vs. your profile

Must have

Forecasting
Data analysis
Change management
Customer experience
KPI tracking
Leadership
Patient care
Recruiting
Stakeholder management

Your match

A free account lets you apply, save this job, see how well you match and check your resume against it.

Reach the hiring team

A short note to a recruiter or the hiring manager after you apply can get your application read sooner.

ATS check

AI ready

Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.

Choose a PDF or Word resume

Create a free account to see your score. Your resume stays in this browser until then, and we never store it.

Already a member? Sign in

ATS check

AI ready

Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.

Choose a PDF or Word resume

Create a free account to see your score. Your resume stays in this browser until then, and we never store it.

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Similar jobs

GPC Service Performance LeadRoche DiagnosticsAdmin & operationsSant Cugat del Vallès, Spain · On-siteSalary not published6 weeks ago