Your work will include but will not be limited to
Handling incoming incidents, supporting both Roche Affiliates and multiple regional and global IT departments
2nd level evaluation of user requests based on ITIL methodology and prioritization towards IT accordingly
Collaborate with IT teams to translate business requirements into technical solutions
Performs and participates in the analysis, (re)design and implementation of business and systems processes and procedures following appropriate standards
Management of continuous data cleansing and Data lifecycle management
Maintenance of SOPs, Knowledge Base and User Guidance
Audit control management (ICFR)
Training material preparation and delivery (including delta training) – using Train the Trainer and end user concepts
Project management (lead, coordinate, facilitate, participate within RSS projects and participate in global projects)
Who you are
We are looking for someone who is self-motivated, really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded, dedicated to make a difference and open to constant development with
Strong communication skills in English (written and spoken)
Strong customer centricity and stakeholder management skills
Experienced in SAP (FI, MM, CO, SD)
Ability to work independently and in team as well
Focus on details and innovation, has analytical thinking
Skilled in multitasking and prioritization
3-5 years Master Data management experience is desirable
Project experience (desirable)
Experienced in SAP MDG Finance Objects
In Exchange we provide you with
Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
Excellent benefits & flexibility: Roche Annual Bonus, Monthly transportation allowance, Home Office set - up equipment, Health Insurance, Life/Accident insurance, Full salary when on sick leave for the first 9 days, Eyeglasses settlement, One-time payment options for various events in the life e.g. wedding, childbirth, Service Awards: We value loyalty with additional holidays and bonus payment, Work in a hybrid model (2 days/week from the office)
A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.
Salary starts from 2500 EUR gross/monthly. Final salary depends on the successful candidate's level of experience, skills and qualifications.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
