Job Responsibilities
Scope: Engages in and improves autonomously the whole lifecycle of platforms and services—from inception and design through deployment, operation, and retirement. Applies software engineering principles to build and manage large-scale IT infrastructure products, abstracting away complexity by providing self-service tools and APIs for developers. Designs, implements, and maintains CI/CD pipelines and develops self-healing features.
Service Reliability and Optimization: Focus on capacity planning and launch reviews for services before they go live. Perform blameless postmortems and proactive identification of potential outages to foster iterative improvements
Accountability/Problem Solving: Resolves complex problems in a global Kubernetes-based infrastructure through in-depth evaluation of variable factors, including inter-organizational impact, balanced with effective consultative engagement of key stakeholders. Leads end-to-end design of infrastructure solutions and maintains component standards. Evaluates promising solutions via Proof of Concept (PoCs) and feasibility studies across multiple areas, and serves as an internal escalation point for major incidents
Stakeholder Management: Acts as a bridge between engineering and operations. Communicates and presents complex information and potential solutions to cross-functional teams and the business in non-technical terms. Represents the organization as a prime contact on initiatives and interacts with senior internal and external personnel. Uses deep knowledge to influence IT infrastructure vendor product evaluations and collaborates with multiple IT partners (e.g. Enterprise Architects, Solution Owners) to integrate feedback. Mentors and shares DevOps culture, guiding developers on how to create and deploy cloud-native applications
Impact/Strategy: Provides technical leadership and direction for small-to-medium sized initiatives (projects, lifecycle work, PoCs). Ensures solutions comply with Quality/Regulatory standards and that designs adhere to the organization’s Technical Architecture Framework (TAF) policies and directions. Assists in planning technology projects, estimating engineering resources, dependencies, risks and timelines for successful delivery
Complexity: Demonstrates the ability to lead geo-distributed initiatives across different locations and cultural backgrounds through influence and mentorship, providing specialized guidance to drive success and cohesion.
Business/Technical ability: Applies extensive cloud native technical expertise, acting as a recognized expert in Kubernetes and maintaining in-depth knowledge across related cloud native technologies (containers, AWS, etc.). Demonstrates a detailed understanding of how IT infrastructure impacts respective Roche business processes and outcomes
Qualifications
Education / Experience
Without degree: 4-7 years of relevant experience
Bachelor’s degree: 2-5 years of relevant experience
Master’s degree: 1-3 years of relevant experience
Technical Skills
Kubernetes & Containers: Strong hands-on experience navigating, managing, and hardening Kubernetes clusters and containers, including knowledge of distributed storage. A Certified Kubernetes Administrator (CKA) certification is a strong plus. Knowledge of tools like Rancher or Portworx is beneficial
Infrastructure as Code (IaC): Hands-on experience delivering and managing infrastructure automation using tools like Ansible and Terraform
Scripting & Software Engineering: Proficiency in scripting and programming languages, primarily Python, Bash, or Go, including experience with test automation (e.g., pytest) and APIs deployment and management
CI/CD Tools: Expert knowledge of implementing software delivery pipelines using tools (e.g., Jenkins, Rundeck, or GitLab)
Systems & Networking: Strong understanding of Linux operating systems and core networking principles, including DNS, load balancing, firewalls, routing, and service meshes.
Observability: Experience configuring logging, metrics, and monitoring tools, specifically focusing on setting up alerts based on symptoms rather than waiting for system outages
Cloud Infrastructure: Experience with public cloud platforms, with a strong preference for AWS, specifically involving managed services for compute, networking, security, and identity (e.g., EKS, VPC, IAM)
General and Operational Knowledge
Proven experience applying best practices in an always-up, always-available service environment utilizing Scrum and Agile methodologies
Deep understanding of Technical Architecture Frameworks (TAF) and Quality/Regulatory compliance standards
Additional Qualifications
Excellent problem-solving skills, decision-making ability, and sound judgment
A strong team-oriented mindset with the ability to function independently with low supervision and navigate ambiguity.
Highly fluent oral and written English communication skills are required.
Ability to work across multiple time zones
Strong customer & delivery focus
Ability to act as an analyst, seamlessly transforming complex stakeholder needs into actionable technical requirements.
Strong practice of sustainable incident response, including managing ITSM processes and leading audit evidence collection.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
