Maintain accurate stock and spare inventory positions across staging locations, including counts, thresholds, and replenishment triggers.
Personally verify and correct asset assignment, location, and status data, including physical or remote verification where discovery data is unavailable or inconsistent.
Process and validate receiving, deployment, transfer, return, and disposal transactions, ensuring records are updated within defined service levels rather than in batches.
Build and produce the recurring asset reporting directly, including the reconciliation, accuracy, aging, and recovery reports.
Governance and policy
Own the enterprise IT asset management policy, standards, and process documentation, including lifecycle stages, approval gates, and data ownership definitions.
Define and enforce the asset record data model in ServiceNow, including required attributes, ownership assignment, and status transitions.
Establish the interface between the asset record and the configuration management database, maintaining clear separation between asset and configuration item ownership.
Chair a recurring asset governance forum with procurement, finance, security, and infrastructure representation.
Data integrity and reconciliation
Own asset data accuracy as a measured outcome, with published reconciliation rates and defined remediation paths for exceptions.
Drive automated discovery and reconciliation between endpoint/discovery management tooling and ServiceNow, reducing dependence on manual inventory.
Establish periodic and automated audit and physical verification procedures for locations and asset classes where automated discovery is not available.
Lifecycle management
Own the end-to-end lifecycle process from requisition through receiving, deployment, transfer, recovery, and certified disposal.
Maintain chain of custody and disposal documentation sufficient to satisfy internal audit and regulatory requirements.
Partner with procurement and finance on refresh planning, capital forecasting, and depreciation alignment.
Define standards and controls for the recovery of assets at termination, transfer, and location closure.
Mergers, acquisitions, and divestitures
Own the asset onboarding playbook for acquired entities, including discovery, record creation, standards conformance, and remediation timelines.
Serve as the asset management representative at integration planning, ensuring asset data requirements are captured before cutover rather than after.
Support divestiture and separation events with asset segregation and transfer documentation.
Reporting and financial stewardship
Publish an asset management scorecard covering record accuracy, lifecycle compliance, recovery rates, and cost per asset.
Provide the asset data foundation for security posture reporting, audit response, and technology spend decisions.
Identify and quantify cost avoidance opportunities from improved recovery, redeployment, and refresh discipline.
Licenses & Certifications
ITAM certification (IAITAM CHAMP, CITAM, or equivalent) or ITIL certification.
Skills & Experience to be Successful
Five or more years in IT asset management, IT operations, or a closely related discipline, including ownership of asset data in an enterprise tool.
Demonstrated experience implementing or operating ITAM in ServiceNow, including the asset module and its relationship to the CMDB.
Working knowledge of endpoint management and discovery tooling and how discovery data is normalized into an asset record.
Track record of establishing process and holding cross-functional teams accountable to it without direct authority.
Experience in a distributed, multi-site environment.
Demonstrated willingness and ability to operate hands-on in the detail, including transactional record work, reconciliation, and direct follow-up with end users and technicians. This role has no support staff.
Strong practical data skills, including Excel at an advanced level and the ability to build reports and reconcile large data sets without relying on a reporting team.
Preferred
Experience in an acquisitive environment with recurring integration of new entities.
Exposure to hardware asset financial management, including depreciation, leasing, and refresh forecasting.
Experience supporting internal audit or regulatory examination requests using asset data.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
