This role requires a practitioner who can operate at both the program and project level. You will translate strategic objectives into structured delivery plans and manage cross-functional dependencies. You will also raise issues proactively when risks emerge. Additionally, you will play a key role in mentoring and developing the broader PMO team.
WHAT YOU’LL DO
Own program-level delivery across a portfolio of concurrent Ripple Treasury implementations in the Middle East, ensuring coordinated progress across multiple solutions, teams, and client collaborators.
Serve as the senior point of contact for client program sponsors and executive partners, developing positive connections and ensuring alignment on scope, timelines, and business outcomes.
Develop and maintain coordinated program plans, resource allocations, RAID logs, and program-level reporting in accordance with Ripple Treasury’s delivery standards.
Identify and manage cross-project dependencies, risks, and customer concerns; drive issue resolution across internal and external teams with urgency and ownership.
Facilitate executive-level status updates, steering committee meetings, and post-implementation reviews with clients and internal leadership.
Partner with Project Managers on individual engagements, providing mentorship, quality oversight, and support for blocking issues as needed.
Collaborate cross-functionally with Product, Engineering, Consulting, Sales, and Customer Success to align delivery execution with client objectives and company priorities.
Champion program governance guidelines, change management, and continuous improvement across the delivery lifecycle.
Contribute to PMO capability-building, including playbook development, methodology refinement, and team mentoring, as the practice scales.
WHAT YOU'LL BRING
5+ years of experience in program or project management, with at least 2 years managing enterprise-level SaaS, enterprise software, or professional services implementations.
Proven ability to manage complex, multi-solution programs simultaneously, often with remote resources, global teams, and partner-led delivery components.
Strong collaborator management skills, with the ability to navigate and influence at all organizational levels, from project teams to C-suite sponsors.
Experience working across internal delivery teams and third-party partners, including Systems Integrators (SIs) or global consulting firms.
Solid understanding of treasury, cash management, or financial risk management processes; experience with Ripple Treasury (GTreasury), Kyriba, ION, or similar platforms is a plus.
Demonstrated ability to identify, bring up, and drive resolution of program risks and issues in a fast-paced, client-facing environment.
Outstanding written and verbal communication capabilities, with the ability to simplify complex delivery status into clear executive narratives.
Ability to mentor and develop junior PMs and consultants while managing your own program delivery load.
Experience providing services to clients across the Middle East, or a proven capability to work effectively across regional business cultures, time zones, and working-week conventions.
Willingness to travel regionally as required to support client engagements.
WHO WE ARE
Do Your Best Work
The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend
Take Care of Yourself
R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies. Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
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