RH is seeking a Gallery Leader to lead and develop associates across all functions of the business. The Leader is expected to deliver first-class service internally and externally by removing obstacles, providing support, and ensuring that teams feel empowered to “do the right thing”. This role will demonstrate a passion for design and home furnishings and will lead a team focused on strategy and execution.
YOUR RESPONSIBILITIES
Live Our Vision, Values and Beliefs every day
Boldly coach, lead and develop teams to promote a positive and dynamic environment that drive sales and control of bottom-line expenses
Attract the right talent at all levels for our ever-changing business and retain talent who uphold the same personal and professional standards
Represent the RH brand through polished communication, personal appearance and professionalism through the lens of refined taste with a discerning eye for luxury
Learn and communicate the RH design ethos and product assortment
Address all human resources concerns quickly, in partnership with Field Leadership and the People Team
Eagerly embrace change and deliver top results with a positive attitude no matter what the obstacle
Monitor, communicate and analyze the business and determine strategies to achieve extraordinary results
Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, Gallery cash controls, inventory management and internal audits
Support, implement, provide follow-up and feedback for all initiatives and rollouts as the business shifts and changes
OUR REQUIREMENTS
10+ years leadership experience in high-end furnishings, design showrooms, luxury retail or similar field
Interior design experience preferred
Proven experience fostering a positive and healthy work environment, where associates are empowered to do their best
Exceptional analytical, problem-solving and decision-making skills
High energy and results-driven
Adept at gaining insights from mistakes and seeking constructive feedback from colleagues or leaders to improve results
Smart, creative and has a point of view
OUR PHYSICAL REQUIREMENTS
Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
Ability to maneuver effectively around Gallery floor, stock room and office
Prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
