You are the primary customer voice, responsible for articulately translating customer needs into product features. What you hear, see, and do in the field comes back to directly shape our product roadmap.
This is not a support role. It’s a highly technical, high-ownership position at the intersection of software engineering, product development, and business strategy.
WHAT YOU’LL DO
Own end-to-end deployment of Revel at customer sites (connecting to test stands, sensors, actuators, and existing infrastructure).
Build and grow deep technical relationships with your customer portfolio by understanding their hardware, product goals, and expanding the Revel partnership over time
Embed with customer engineering teams onsite and be responsible for writing RevelCode, building dashboards, delivering training, and connecting customers to the right Revel resources
Translate field learnings into product feedback with our Head of Product
Travel 30–50% to customer sites, primarily California with broader domestic and international travel
WHAT WE’RE LOOKING FOR
What matters is strong technical depth, the ability to problem-solve quickly on your feet in unpredictable field environments, and the trust you build with engineering teams.
Open to candidates at all experience levels, from junior to senior. Preferred 2+ years of post-college engineering experience; background in ME, EE, or Physics is a plus
Hands-on experience in test engineering, embedded systems, robotics, aerospace, automotive, or similar hardware domains
Hands-on experience running test campaigns, data acquisition, building test infrastructure, or validating hardware
Basic proficiency in software and networking
High-level system design understanding—how software, firmware, and hardware interact end-to-end and bridge the gap between theoretical design and real-world operational failures
Strong communicator who builds lasting trust with customer engineering teams and technical stakeholders
Proven ability to troubleshoot complex issues under pressure in unpredictable field environments. This person will be able to rapidly determine if erratic telemetry is a firmware bug, a faulty harness, or a physical sensor failure.
Willingness to travel and work hands-on with cutting-edge hardware teams
US citizen, lawful permanent resident, refugee, or asylee (ITAR requirement)
BONUS POINTS
Experience with PLCs, control systems, NI software suite, TwinCAT, or CodeSys. Ideally, you've built or maintained the test infrastructure yourself, not just used someone else's
Proficiency in Rust or other systems programming languages
Prior FDE, field engineering, or applications engineering experience or test engineering leadership experience
Startup experience and passion for aerospace, defense, advanced manufacturing, or robotics
WHY REVEL
Work on hardware that matters, your customers build aerospace systems, advanced manufacturing lines, and critical infrastructure
Real ownership—your field work shapes the product roadmap
Competitive salary, substantial equity, and fast personal growth in a deeply technical career
Small, ambitious team where your impact is immediate and visible
Join us to redefine what’s possible in software for hardware.
ITAR Requirements To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here https://www.pmddtc.state.gov/ddtc_public?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987.
