RBI follows a 5 day, in-office work schedule to support collaboration. Candidates will be expected to work onsite 5 days per week out of our office in Toronto, ON.
What You'll Do
Act as technical support for advanced Workday report writing
Analyze and troubleshoot Workday related issues through the application of root-cause analysis and resolve as necessary. Provide support to internal users.
Assist with testing new business processes, system modifications, and updates.
Collaborate and support functional leads with escalated support issues.
Monitor and track progress on Workday support requests
Identify opportunities to streamline and automate work where practical (and/or improve performance, reduce risk, etc.).
Create and maintain detailed testing documentation and training materials
Participate in HR special projects.
What You Bring
1+ years of hands-on experience supporting, configuring, or administering Workday HCM.
Bachelor’s degree or relevant certification in Human Resources, Information Systems, Business, or a related field.
Strong knowledge of Workday HCM configuration, business processes, and security, with experience in at least one additional module: Benefits, Payroll, Recruiting, Advanced Compensation, or Talent.
Solid understanding of HR functions, processes, and systems, with the ability to identify opportunities for improvement.
Strong analytical, troubleshooting, and problem-solving skills, with the ability to resolve complex system and process issues.
Experience gathering business requirements, conducting gap analyses, mapping processes, and documenting system enhancements.
Familiarity with SQL and relational databases.
Excellent communication, organizational, and collaboration skills, with strong attention to detail and the ability to manage multiple priorities.
Proactive, adaptable, and eager to learn, with the ability to thrive in a fast-paced, collaborative environment.
This posting is for a position that will become vacant on or around January 1, 2027. For candidates based in Ontario, the expected salary range is: $65,000 -$80,000 CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
