Manage SOCSO records and occupational injury and disease claims, helping the business meet its reporting and duty-of-care obligations.
Prepare monthly safety and health reports, giving stakeholders clear information to monitor risks, claims and recovery progress.
Serve as the primary point of contact for injured employees and relevant stakeholders, ensuring communication remains timely, respectful and coordinated.
Maintain accurate and confidential employee health, injury and claim records in accordance with applicable laws and guidelines.
Support Workplace Safety Committee meetings, contributing information and follow-up that strengthen health and safety practices.
Organise and promote health and wellbeing activities that encourage employees to take an active role in their physical and mental wellbeing.
Review workplace ergonomic conditions and help identify improvements that support safer, more comfortable working environments.
Develop and maintain the Occupational Dictionary for the Malaysia site, providing a clear reference for workplace and return-to-work planning.
Manage the First Aid Room, first aid supplies and the network of on-site First Aiders so that appropriate support is readily available.
Coordinate training for First Aiders, helping maintain suitable workplace response capability.
Support the People team with local Employee Assistance Programme contacts, enabling employees to access appropriate support.
Track employee participation in the Sleep 4 a Healthy Life Programme to support consistent programme administration and follow-up.
Contribute to additional health, safety and wellbeing projects as required, based on business needs and your developing experience.
What You Bring
A diploma or degree in Nursing, Psychology, Occupational Therapy, Physiotherapy, Safety Science or a related discipline.
If qualified in Nursing or as a Medical Assistant, registration with the relevant body and a valid Annual Practising Certificate, such as through the Nursing Board or Medical Assistant Board.
At least two years of relevant experience within a highly regulated industry or manufacturing environment.
Knowledge of workers’ compensation legislation, employer obligations and the responsibilities of stakeholders involved in injury and claim management.
Experience processing occupational injury or disease claims involving SOCSO.
Strong communication skills, including the ability to listen carefully, explain sensitive information clearly and respond respectfully.
The ability to consult, influence and collaborate with employees and stakeholders across different functions.
Effective negotiation and conflict-resolution skills, with the ability to build consensus and address challenges constructively.
Strong organisation and time-management skills, including the ability to manage confidential and time-sensitive matters.
A practical approach to problem-solving, with the ability to identify and address barriers to recovery at work.
The ability to work autonomously and coordinate activities with stakeholders remotely.
Sound business judgement, with the ability to balance immediate employee needs with longer-term workplace priorities.
Nice to Have
Experience supporting return-to-work programmes, injury management or employee wellbeing initiatives.
Exposure to workplace ergonomics, first aid coordination or health and safety committee activities.
Experience partnering with People, Facility Management or Operations teams.
What Sets You Apart
Empathetic Support — You handle personal and sensitive situations with care while helping employees move towards practical recovery outcomes.
Calm Judgement — You remain measured when circumstances are complex and make balanced decisions based on the available information.
Constructive Partnership — You listen to different perspectives, build trust and help stakeholders agree on a workable path forward.
Thoughtful Ownership — You follow through on commitments, keep people informed and take responsibility for maintaining momentum.
Practical Problem-Solving — You look beyond immediate obstacles and find realistic ways to support safe and sustainable recovery.
Growth Mindset — You actively build your health and safety knowledge and welcome opportunities to contribute beyond your core responsibilities.
Why Join Resmed
At Resmed, your work will support the health, safety and wellbeing of the people behind our Malaysia operations. You will help colleagues navigate important moments in their recovery, strengthen workplace support programmes and contribute to an environment where employees can work safely and access the right assistance when they need it.
This role offers broad exposure across health and safety, workers’ compensation, injury management and employee wellbeing. It is an opportunity to develop as a health and safety professional while doing work that has a direct and meaningful impact on colleagues every day.
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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
