This role is based in Mandaluyong City, Philippines, and reports directly to the People Operations Manager, APAC at Remitly PHL Operations Inc.
You Will
201 File and Employee Records Management
Build, maintain, and audit employee 201 files (physical and digital) so every record is complete and up to date.
Track document gaps and expiring requirements, and follow up with employees to close them on time.
Update employee data in our HRIS (Workday) and trackers, getting the details right the first time.
Handle all records in line with the Data Privacy Act of 2012 (RA 10173) and Remitly's data retention and confidentiality standards.
Support internal and external audits by preparing records and reports when requested.
Onboarding
Guide new hires through pre-employment requirements (SSS, PhilHealth, Pag-IBIG, TIN, NBI clearance, medical results, and prior employment documents).
Prepare onboarding documents and 201 files so everything is set before someone's first day.
Partner with Talent Acquisition, IT, Global Workplace Services, and hiring managers to make sure new hires are set up and ready on Day 1.
Help run orientation sessions and serve as a friendly first point of contact for new joiners during their first weeks.
Background Checks
Initiate and monitor background checks with our third-party vendor, making sure candidate consent and documentation are complete.
Track turnaround times, follow up on pending or delayed cases, and keep stakeholders updated on status.
Flag discrepancies or adverse findings to the People Operations Manager for review, and maintain accurate background check records.
Ad Hoc HR Support
Respond to employee HR inquiries and requests (e.g., Certificates of Employment, document requests, general policy questions) and route complex concerns to the right HR partner.
Help manage HR helpdesk tickets and keep request queues moving within agreed timelines.
Jump into People projects, engagement events, and ideas that make our processes faster and simpler.
Provide administrative support to the People team, including scheduling, preparing materials, and maintaining trackers.
You Have
Bachelor's degree in Psychology, Human Resource Development, Business Administration, or a related field.
Open to fresh graduates. At least 1 year of experience in HR operations, onboarding, records management, or HR administration is preferred. Relevant internship experience is a plus.
Love being organized and actually enjoy getting the details right.
Basic knowledge of Philippine pre-employment and government requirements (SSS, PhilHealth, Pag-IBIG, BIR) is an advantage.
High level of integrity and discretion in handling confidential and sensitive information.
Communicate clearly in English and enjoy helping people.
Proficiency in Google Workspace and Microsoft Office; experience with an HRIS (e.g., Workday) or ticketing tools (e.g., Jira) is a plus.
Move with urgency, use good judgment, and are curious about how things work.
Genuinely passionate about Remitly’s mission and the immigrant communities we serve, and deeply aligned with our mission and values.
Working condition: #LI-Onsite in Greenfield district, Mandaluyong City
Our Benefits
Rice Allowance
Transportation Allowance
Paid Vacation
Medical, Dental & Vision
Accident and Life Insurance
Employee Stock Purchase Plan (ESPP)
Mental Health & Family Forming Benefits
Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
Remitly is an E-Verify Employer
At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
