Working closely with the Healthcare Program Manager, you will translate approved learning strategies, curriculum requirements, and business objectives into clear, engaging, audience-appropriate experiences and resources. You will own the content-production workstream for assigned initiatives, from requirements clarification and design through development, review, and final handoff.
You will partner with learning program leaders, subject matter experts, and content governance resources. Learning strategy, curriculum priorities, program outcomes, platform administration, publishing, and formal content governance remain with the designated program and governance owners.
Responsibilities
Develop and maintain learning, communication, and multimedia assets aligned with approved strategies, audience needs, and business objectives for the Healthcare Client Engagement team.
Create courses, videos, job aids, presentations, guides, scripts, simulations, campaigns, and other enablement resources.
Translate complex product, technical, process, and business information into clear, engaging content.
Apply instructional design, adult learning, visual storytelling, brand, and accessibility standards.
Partner with subject matter experts and creative resources to clarify requirements, validate accuracy, and guide production.
Use approved AI and digital tools to improve production efficiency, consistency, and the learner experience.
Manage concurrent content workstreams, including plans, milestones, dependencies, reviews, risks, and status updates.
Review, improve, and modernize content using feedback, performance insights, quality standards, and program-defined measurement requirements.
Support other markets, as needed.
Perform all other duties as assigned.
Requirements
Bachelor's degree or equivalent professional experience.
Experience developing training, learning, communication, or educational content across multiple formats. Healthcare experience is strongly preferred but not required.
Strong instructional design, writing, editing, proofreading, visual communication, and content-organization skills.
Experience managing multiple content-production workstreams, review cycles, dependencies, and competing priorities.
Experience with digital learning, multimedia, video, presentation, and content-authoring technologies. Experience with Mindtickle, Synthesia, Microsoft Copilot, Articulate, Adobe, Canva, or comparable tools is beneficial.
Ability to work independently with minimal supervision while collaborating effectively with program leaders, subject matter experts, reviewers, and governance partners.
Ability to simplify complex business and technical information for diverse audiences and use cases.
Working knowledge of brand, accessibility, and content-quality standards.
Working for You
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice lity standards.


U.S. National Base Pay Range: $71,600 - $119,400. Geographic differentials may apply in some locations to better reflect local market rates.

If performed in Colorado, the base pay range is $71,600 - $119,400.If performed in Illinois, the base pay range is $75,200 - $125,500.If performed in Chicago, IL, the base pay range is $78,700 - $131,400.If performed in Maryland, the base pay range is $75,200 - $125,500.If performed in New York, the base pay range is $78,700 - $131,400.If performed in New York City, the base pay range is $85,900 - $143,300.If performed in Rochester, NY, the base pay range is $71,600 - $119,400.If performed in New Jersey, the base pay range is $84,546 - $135,054.If performed in Ohio, the base pay range is $68,000 - $113,400.

This job is eligible for an annual incentive bonus.





Application deadline is 11/30/2026.

 We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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