Responsibilities
Support highly available production services and participate in on-call and major incident response.
Investigate incidents and service degradation, lead recovery efforts, and develop Root Cause Analyses (RCAs) with corrective actions.
Participate in disaster recovery, failover, resilience testing, operational readiness reviews, and post-incident improvements.
Identify recurring issues and drive improvements in reliability, scalability, and operational efficiency.
Design, build and operate AWS ECS (Fargate) platforms and lead migrations of workloads from EC2/VMs to containers.
Deliver container and supply chain security improvements, including hardened base images, image scanning, vulnerability remediation, and secure CI/CD pipelines, in partnership with InfoSec.
Support cloud-native workloads across AWS and Azure, including Kubernetes-based platforms.
Develop automation, Infrastructure-as-Code solutions, and CI/CD improvements to enhance reliability and developer productivity.
Partner with development, infrastructure, database, security, and operations teams to promote operational excellence and continuous improvement.
Requirements
Strong hands-on experience with AWS cloud environments; Azure experience is a plus.
Experience with AWS services including ECS/Fargate, ECR, EKS, ECS, EC2, RDS, S3, IAM, Route 53, and Load Balancing.
Strong knowledge of containers, Kubernetes, containers, cloud networking, IAM/RBAC, and distributed systems.
Proficiency with Terraform and Infrastructure-as-Code practices.
Experience with GitHub Actions, Azure DevOps, or equivalent CI/CD tooling, including GitOps practices.
Experience securing container workloads, such as image hardening, vulnerability scanning and remediation, secrets management, or meeting security and compliance controls.
Experience with observability platforms and technologies such as Grafana, Prometheus, OpenTelemetry, distributed tracing, and centralized logging.
Strong incident management skills, including technical recovery, RCA facilitation, and corrective actions.
Experience with Linux administration and scripting using Python, PowerShell, or Bash.
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