Responsibilities
Responsible for managing and closing renewal opportunities with existing customers, ensuring timely follow-up and maintaining strong client relationships to support retention and growth, as well as achieving or exceeding targeted revenue for products by identifying up-sell or cross-sell opportunities
Identifying account issues, needs and demonstrate the business value of Lexis Nexis products
Ensuring customer experience is in line with agreed targets, in terms of quality and frequency of contact
Adhering to planning, documentation, reporting and data recording in line with agreed methods and targets
Working with other internal departments including Marketing, Customer Success and Strategy to feedback trends to help shape our go to market actions
Educating customers with thought leadership and expert market knowledge
Requirements
Be results and target driven with a self-motivated aptitude
Have excellent communication skills essential, as well as time management and planning
Demonstrate the ability to spot commercial opportunities, leveraging data & insight and proven sales methodology to close opportunities
Have experience working within a B2B sales/customer success environment and retaining and growing customers
Possess the ability to work in a team environment and collaborate with other departments
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. 





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