Responsibilities
Engineer and administer Microsoft 365 Copilot, Copilot Studio, Agent 365 and associated enterprise AI services. Configure and operate governed environments for enterprise AI and agent development.
Support the end-to-end lifecycle of AI agents, including development, testing, promotion, operation and retirement.
Engineer Power Platform Managed Environments, environment routing and appropriate access controls and implement and maintain DLP policies, connector controls and environment-level guardrails.
Develop repeatable ALM and deployment patterns for Copilot Studio, Power Platform and agent solutions. Build automation to reduce manual platform administration and improve operational efficiency.
Integrate AI platforms with enterprise services using REST APIs, Microsoft Graph, OAuth, service principals, managed identities, connectors and MCP.
Develop automated reporting covering platform health, adoption, governance, agent inventory and consumption.
Support investigation and remediation of ungoverned, orphaned or incorrectly configured AI assets. Produce technical documentation, operational procedures and reusable engineering standards.
Work with Security, IAM and Architecture teams to ensure AI platform solutions follow enterprise security and identity standards.
Requirements
Experience administering and engineering Microsoft 365 Copilot, Copilot Studio, Power Platform, Azure AI services, or similar enterprise platforms.
Knowledge of governed platform operations, access controls, security guardrails, and environment management.
Experience implementing DLP policies, connector governance, and platform controls.
Understanding of application lifecycle management (ALM), deployment automation, and platform engineering practices.
Experience integrating enterprise services using REST APIs, Microsoft Graph, OAuth, service principals, managed identities, connectors, and MCP.
Knowledge of AI platform governance, operational reporting, inventory management, and service monitoring.
Familiarity with consumption-based services, usage reporting, and operational cost controls. Ability to create technical documentation, operational standards, and engineering procedures.
Experience collaborating with Security, IAM, Architecture, Service Management, and cross-functional technology teams.
Certifications
AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals
Microsoft Certified: Power Platform Fundamentals
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