About the Role
We’re seeking a Business Systems Analyst to drive an AI-first approach to supporting and enhancing our enterprise applications across manufacturing, test, and launch operations. This role partners closely with stakeholders and technical teams to identify opportunities for automation, develop AI-powered agents and workflows, and continuously improve enterprise systems. The ideal candidate excels at partnering with and supporting users, solving business challenges, and is passionate about building scalable, intelligent solutions that streamline workflows and enable increasingly autonomous business operations.
Champion an AI-first approach to enterprise application support, prioritizing AI agents, intelligent automation, and scalable solutions over manual processes
Design, build, and continuously improve AI-powered workflows and agents to automate issue resolution, streamline business processes, and enable user self-service
Provide day-to-day support for enterprise applications, leveraging AI-assisted troubleshooting, automated diagnostics, and proactive issue detection to improve efficiency
Partner with business stakeholders to understand issues, gather requirements, and support process improvements
Assist in the configuration, testing, and deployment of system enhancements and automated workflows
Analyze system behavior, operational data, and user feedback to identify recurring issues, eliminate root causes, and recommend scalable improvements
Build and maintain knowledge bases, process documentation, and structured data that enable AI agents to reason about enterprise systems and resolve issues autonomously
Collaborate with Software Engineering, Product, and Operations to integrate capabilities into enterprise applications and continuously improve system reliability and user experience
Support user acceptance testing (UAT) and training efforts to drive adoption of new capabilities and workflows
About You
Foundational understanding of enterprise systems such as ERP, MES, HRIS, or similar platforms
Hands-on experience using AI tools, including LLMs and AI agents, to improve productivity and solve business problems
Ability to troubleshoot technical issues and translate business needs into clear problem statements
Strong communication skills with the ability to work across both technical and non-technical teams
Comfortable navigating ambiguity and balancing multiple priorities in a fast-paced environment
Analytical mindset with an interest in improving business processes through technology
Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience
Nice to haves but not required
Exposure to manufacturing, supply chain, or operations environments
Experience supporting or working with ERP/MES or related systems (e.g., WMS, PLM, QMS)
Familiarity with system configuration, data analysis, or process documentation
Demonstrated experience deploying full agentic workflows, including LLM integrations, tool/API orchestration, and AI-driven automation of enterprise business processes
Experience participating in system implementations or enhancement projects
At Relativity Space, we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience, qualifications, and other job-related factors.
Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity, a generous PTO and sick leave policy, parental leave, an annual learning and development stipend, and more! To see some of the benefits & perks we offer, please visit here.
Hiring Range
$85,000—$127,000 USD
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need a reasonable accommodation, please contact us at accommodations@relativityspace.com.
Please note: Relativity Space does not accept unsolicited resumes, candidate profiles, or referrals from recruitment agencies or search firms. Any unsolicited submission - via email, our website, social media, or directly to an employee - will be deemed the property of Relativity Space, and no fee will be owed absent a current, fully executed agreement with Talent Acquisition that specifically authorizes submissions for the applicable role.
