The role brings together commercial process expertise, strong understanding of Sales technology and data landscapes, and senior transformation leadership. It leads the shift from product‑ and market‑driven solutions to capability‑led, globally consistent Sales platforms across channels and markets.
The role sets the principles, guardrails, and governance that shape the Sales Target Architecture north star and leads the definition of the target‑state direction in close partnership with Sales IT Leads and Enterprise Architecture / Platform teams. Through this, the role ensures simplification, reuse, and enterprise value creation, balancing capability standardisation, technology simplification, and quantified financial and cost outcomes. A critical focus is eliminating duplication, retiring legacy solutions, and accelerating delivery through clear direction and strong governance aligned to the Sales and IT&D long‑term strategy.
This role does not design or implement solution or enterprise architectures; it provides leadership, governance, and prioritisation to ensure Sales technology evolves as a simplified, financially sustainable business system.
Your responsibilities
Lead the definition and evolution of the Sales Target Architecture direction, in partnership with IT capability and Enterprise Architecture teams
Prioritise the Sales end‑state roadmap, explicitly balancing standardisation, simplification, and financial targets (TCO, run‑cost, investment efficiency)
Drive technology, analytics, and tooling rationalisation across markets, eliminating duplication, fragmentation, and shadow IT
Partner closely with IT Architecture team to ensure alignment with global platforms and enterprise standards
Define and enforce Sales capability guardrails, workflow consistency, and interoperability principles to ensure scalable and coherent Sales solutions
Build and maintain end‑to‑end Sales capability views by market archetype to support prioritization and informed trade‑off decisions
Identify and Drive retirement of legacy tools, local builds, overlapping platforms, and cost‑heavy customizations
Lead cross‑functional governance forums to decide what is standardized, replaced, redesigned, or automated
Quantify and track value levers, including tool reduction, run‑cost savings, delivery acceleration, and reporting‑effort reduction
The experience we're looking for
Strong ownership mindset with the authority to drive enterprise‑level simplification
Proven ability to combine commercial strategy with technology & architecture expertise (not solution architecture)
Strong financial acumen, with experience making trade‑off decisions based on cost, value, and return
Confident operating in complex, multi‑stakeholders’ environments
Ability to challenge constructively and influence senior IT leaders
Strong analytical mindset with focus on value, reuse, and sustainability
High political intelligence and comfort navigating competing interests
The skills for success
Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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