Provide expert guidance on LMS capabilities, programme governance, learner experience, reporting and operational processes.
Drive alignment between stakeholders and Learning Operations teams to ensure efficient and scalable programme delivery.
Influence stakeholders and challenge requests that fall outside agreed scope, standards or system capabilities.
Support the standardisation and continuous improvement of learning programme implementation across Global People Services.
Your responsibilities
Partner with Global Learning Managers and Functional Academy Leads to understand programme requirements and implementation needs.
Translate learning programme designs provided by CoEs into effective and scalable LMS solutions.
Advise stakeholders on the most efficient and engaging way to structure learning paths, curricula and learning journeys within system capabilities.
Ensure clear alignment on programme scope, ownership, timelines, governance and operational support requirements.
Challenge non-standard requests and manage stakeholder expectations regarding system limitations, effort and delivery timelines.
Coordinate successful programme launches in partnership with Learning Operations teams.
Lead the transition of programmes into sustainable business-as-usual operations.
Monitor programme participation, completion and learner engagement, providing recommendations for improvement.
Identify opportunities to simplify processes, improve stakeholder experience and increase operational efficiency.
Promote standardisation and adoption of best practices across learning programme delivery.
The experience we're looking for
Bachelor's degree in Human Resources, Learning & Development, Business, Education or a related field.
Significant experience in Learning & Development, Learning Operations, Learning Technology, Programme Management, Talent Development or a related field.
Proven experience managing stakeholder relationships and coordinating learning programmes in a complex organisational environment.
Experience working with Learning Management Systems (e.g. SuccessFactors Learning).
Experience translating business requirements into scalable operational solutions.
Strong stakeholder management, influencing and communication skills.
Experience working in a global, matrixed or shared services environment preferred.
The skills for success
Data and Analytics, HR Process Improvement; Process management; HR Process improvement, Storytelling; Data led storytelling, Digital literacy, HR Data Analsyis; Data management; Employee data management, Solutioning.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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