RCM
From RCM's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Store Growth Manager is tasked with ensuring the smooth and efficient operations of the store, with a strong emphasis on creating visually appealing merchandise displays and delivering exceptional customer (ABs)experiences. Managing and Planning Events inside Store , training and relationship with customers (ABs).
He will be responsible for contributing in Growth of the Store by executing the Plans shared with them from HO Team of Franchise Department .
Implement the VM Guidelines as shared by HO Team .
Ensure the Zone Flow Guidelines and Correct Usage of Brandings and Signage .
Execute plans to Achieve Sales Target.
Deliver Excellent Customer Service and Store Ambience Standards
Train the Staff at Store to align them with company Guidelines .
Should be able to Explain the Product Features by having Good Product Knowledge .
Track and analyze sales data to evaluate store performance and identify areas for improvement,
Understands the sales reports and and share recommendations basis Trend .
Data maintenance of customer inflow
Supervise daily store operations, as per defined SOPs and DILO Program .
Ensure the store is clean, well-organized, and compliant with health and safety standards.
Ensure compliance with all company policies, legal regulations, and industry standards as per checklist.
Provide ongoing training on product knowledge, Promotions and customer service.
Follow-ups and relationship building with local ABs.
Manage activities, training & promotional schedules driven from Head Office .
Support local ABs to drive training plans in WW.
Out store activity support in near by area
Support in New Store Opening (NSO) as & when required
Oversee inventory levels, manage stock replenishment, and conduct regular stock takes to maintain accuracy.
Coordinate to ensure timely and accurate stock deliveries.
Store Sales Achievement %
Customer satisfaction
Inventory Accuracy.
Visual Merchandising uniformity.
Developing Self - Learning Effectiveness
Grievance handling.
Drive activities – Trainings, Product knowledge and customer engagement
Communication skills & English/Hindi & Regional Language.
Analytical and problem- solving.
Familiarity with retail management software, POS systems & basic IT skills.
Graduation/PG
3-5 yrs from Retail Industry.
Customer Service Expertise
Multitasking
Inventory Management
Analytical Skills - Business Data Understanding
Process Oriented – Discipline and Punctuality
Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.
Create a free account to see your score. Your resume stays in this browser until then, and we never store it.
Already a member? Sign in