About the Role
We’re hiring a results-driven, customer-focused Inside Territory Manager (ITM) to grow a defined territory by developing new business and expanding existing accounts. You’ll sell Ritchie Bros.’ multi-channel solutions—Live Unreserved Auctions, Marketplace-E, and IronPlanet—through consultative, phone- and web-based selling.
This hybrid role blends in-office collaboration with remote productivity and partners closely with field teams to deliver an exceptional customer experience across the full sales cycle.
We offer a competitive base salary with uncapped commissions, comprehensive benefits, and clear paths for career growth and professional development.
Key Responsibilities
Own and grow a defined territory through proactive prospecting, qualification, and disciplined follow-up.
Sell across channels (Live Auction, Marketplace-E, IronPlanet) using a consultative approach and value-based proposals.
Full-cycle sales support: qualify, scope equipment opportunities, coordinate pricing/ops inputs, secure contracts, and manage post-sale follow-through.
Maintain a rigorous pipeline and activity hygiene in Salesforce, updating opportunities, next steps, and forecast accuracy in real time.
Build and maintain a territory playbook: account plans, whitespace, contact maps, next-action cadence.
Collaborate cross-functionally (pricing, ops, marketing, field sales) to negotiate and close deals.
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Meet or exceed goals for GTV, revenue rate, conversion, and activity cadence.
Qualifications (Objective Screening Criteria)
3+ years of inside sales experience in a structured, quota-carrying role (industrial/construction/heavy equipment or B2B durable goods preferred).
Consistent quota attainment with evidence of pipeline creation and conversion (please include metrics).
Salesforce (or comparable CRM) proficiency with demonstrated pipeline and forecast discipline.
Exceptional organization and time management—able to juggle full-cycle sales support and high-volume follow-up with accuracy.
Strong verbal/written communication, discovery, and presentation skills (phone/video-first selling).
Competitive, accountable, and customer-centric—wins without sacrificing integrity.
Education: 2-year college diploma in Business, Sales, or related field (or equivalent experience).
Comfortable in a hybrid work model (office collaboration + remote productivity).
