This role is onsite in Dulles, VA and requires a TS/SCI with active polygraph in order to be considered
What You Will Do
Install, configure, and maintain Windows 11 operating systems and related hardware/software across the organization
Provide advanced troubleshooting for Windows 11 workstations, including OS, application, and hardware issues
Manage user accounts, permissions, and group policies via Active Directory
Deploy and manage devices using Microsoft Intune, SCCM, or similar endpoint management solutions
Oversee system updates, BIOS/driver updates, and security patches using Windows Update for Business
Automate routine tasks and deployments using PowerShell and other scripting tools
Maintain system documentation, configuration records, and standard operating procedures
Collaborate with IT and security teams to support business continuity, disaster recovery, and incident response
Provide technical support to end-users, resolve tickets, and ensure high customer satisfaction
Participate in system upgrades, migrations, and hardware lifecycle management
Test and validate new hardware for Windows 11 compatibility
Qualifications You Must Have
Typically requires: A University Degree or equivalent experience and minimum 2 years of prior relevant experience, or An Advanced Degree in a related field.
Security + certification
1+ Years experience in Windows 11
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
TS/SCI with active poly
Ability to lift up to 50 pounds (for hardware moves/installs)
What We Offer Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Work Location Onsite - Dulles, VA
Please consider the following role type definition as you apply for this role:
