AI creates an opportunity to rethink this work: build agentic buying experiences for employees, automate work for approvers and stakeholders, and businesses make better purchasing decisions. You will decide where automation can take work off a customer’s plate, where a direct workflow is faster, and where a person needs to review or approve an action. Success means customers get value quickly, adopt the product in their everyday work, and spend less time chasing information and correcting errors.
This role requires working in person at our NYC or SF office at least two days per week.
Please note that this role requires in-person presence at our NYC or SF office at least 2 days/week.
WHAT YOU’LL DO
Own the strategy and roadmap for Ramp’s Procurement pod. Make clear choices about which customer problems to solve, how the capabilities fit together, and what to build next.
Build connected workflows across sourcing, requisition, approvals, renewals, purchase orders, receiving, invoice matching, and inventory management. Partner with Bill Pay, Accounting, and platform teams so purchasing records and decisions carry through to payment and customers’ ERP systems.
Spend time with finance teams, procurement leaders, purchasing operators, and employees. Turn observed friction into simpler experiences for first-time customers and powerful workflows for complex organizations.
Build AI-powered experiences that complete useful work, such as finding new vendors, managing a renewal, drafting a request from a contract, or helping resolve a receipt and invoice discrepancy. Prototype with customers and decide what should be automated, suggested, or handled through direct user controls.
Make automation dependable. Partner with Engineering and Data to define quality measures, test realistic customer scenarios, learn from corrections, and provide clear explanations, approval boundaries, audit trails, and recovery when something goes wrong.
Own outcomes beyond launch. Define and improve activation, repeat usage, time to complete purchasing work, and the accuracy of matching and exception resolution. Use data and customer research to choose the next iteration.
Lead execution with engineers and designers, make scope and sequencing tradeoffs, and align partner teams on dependencies. Work with Sales, Implementation, and Customer Experience to turn customer commitments into repeatable product capabilities and support successful adoption.
WHAT YOU NEED
At least three years of product management or equivalent product-building experience, with evidence of owning a product area from customer discovery through launch and measurable adoption.
Strong product judgment and systems thinking. You can simplify complex workflows while preserving the controls and flexibility customers need.
Hands-on AI fluency, demonstrated through products, prototypes, or meaningful projects. You can reason about model quality, latency, cost, and user control, and choose where AI improves the experience.
Technical and analytical fluency, developed through a technical or analytical degree or equivalent practical experience. You can work with engineers on data models and integrations, use data to investigate problems, and build prototypes to test ideas.
Deep customer curiosity and strong design judgment. You can learn unfamiliar purchasing and finance workflows, distinguish recurring needs from one-off requests, and make the product easier to use.
A track record of leading cross-functional teams, setting priorities, making difficult tradeoffs, and delivering outcomes through others.
Clear written and verbal communication. You can explain a product direction, a complex workflow, and the reasoning behind a decision to technical and non-technical audiences.
NICE-TO-HAVES
Experience with procurement, purchasing, inventory management, accounts payable, or accounting software, including purchase orders, receiving, matching, and exception handling.
Experience shipping AI-powered products used in production, including document understanding, agent workflows, and evaluation systems.
Experience with ERP integrations, multi-entity businesses, or enterprise approval and permission models.
Experience building products where accuracy and trust matter, with meaningful auditability, user controls, and recovery paths.
Experience at a high-growth startup, taking new products from initial concept to sustained use or scaling an existing product.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
UNITED STATES
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
CANADA
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
