Directs Work: Clarifies priorities and provides direction to others. Ensures alignment, follows up to confirm understanding, and adjusts course when needed to keep the team focused and effective.
Responsibilities
People
Support onboarding and training of new team members
Help maintain a high-energy, high-commitment store culture
Model service behaviors and standards consistently
Provide in-the-moment coaching and feedback to team members
Operations
Prioritize and delegate tasks during shifts to ensure execution
Serve as a go-to resource for basic operational questions
Validate completion of daily operational routines
Escalate operational risks and gaps to leadership quickly
Merchandising
Lead recovery, replenishment, and fixture resets during shifts
Ensure merchandising standards are maintained throughout the day
Guide Teammates on visual standards and product placement
Support visual transitions and floor sets
Service
Lead the floor to ensure service coverage and prioritize guests
Reinforce the Party service model and behaviors
Handle escalated customer concerns with confidence and professionalism
Monitor service execution and adjust staffing or focus as needed
Results
Drive sales during assigned shifts through guest focus and urgency
Coach team members to maximize guest opportunities
Support execution of promotions, hot markets, and events
Skills and Knowledge
Ability to prioritize, delegate, and execute in a fast-paced environment, Clear and confident communication skills, including coaching and feedback, Enthusiastic attitude with a passion for sports and retail, Understanding of retail operations, service standards, and visual merchandising
Qualifications
Must be at least 18 years of age
1-2 years of retail experience
Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events
Physical Requirements
Must be able to stand and walk for extended periods of time
Ability to lift up to 50 pounds
Ability to bend, reach, and climb ladders
Pay Range
$14.75 - $17.50
