Data entry in various platforms
WHO YOU ARE
1-2 years of customer service experience preferred
Conversational level Spanish preferred
Experience in Customer Service or Customer facing role
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Experience using ZenDesk, Intercom, or related tools.
Experience working in Financial Services or Fintech software companies
Experience working in a high paced work environment
A willingness to learn and grow
Ability to multi-task, organize, and prioritize work
Nice to have
Fintech, HR tech, or payments experience is a plus—but not required.
Who We Are
Rain is filled with people with a deeply rooted passion for our mission, who embrace diversity throughout our global team, and grow personally and professionally. We own what we do and let data guide our actions while working quickly and adapting to new challenges everyday.
Compensation
This is a full-time, hourly role $19 - $20/hour. Note this is a range and we take in a variety of factors when determining total compensation for the position.
How we care for our team
Along with competitive salaries, Rain offers great benefits including:
Flexible PTO
Medical, Dental, Vision, Life, Disability coverage
Parental leave
Monthly stipend
Equity options
Diversity, Equity and Inclusion Commitments
As part of our dedication to the diversity of our workforce, Rain is committed to Equal Employment Opportunity and does not discriminate based on race, religion, color, national origin, ethnicity, gender, sex (including pregnancy), protected veteran status, age, disability, sexual orientation, gender identity, gender expression, or any unlawful criterion existing under applicable federal, state, or local laws. If you need assistance or accommodation due to a disability, you may contact us at Careers@rain.us.
What’s Next
Ensuring a smooth and enjoyable candidate experience is critical for us. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
