with client objectives and overall business strategy.
Own and continuously assess overall account health to inform strategic decision-making,
proactively mitigate renewal and churn risks, and drive sustainable revenue growth through
targeted pipeline expansion.
Deliver profitable growth by achieving ACV and TCV targets, maintain strong margin
performance, and ensuring financial results align with account-level and portfolio-level objectives.
Provide end-to-end account governance, overseeing delivery excellence, client satisfaction
outcomes, and the effective execution of active engagements.
Orchestrate cross-functional teams, including GTM, Delivery, Commercial Architecture, and Offer
Management to design and deliver high-value, client specific solutions.
Serve as a leader within the market leadership team, contributing to portfolio strategy, industry
positioning, and long-term growth planning for technology clients.
Build and leverage strategic partnerships with internal stakeholders, external partners, and
vendors to advance complex opportunities, support services-led sales motions, and participate in
regional sales governance and deal review forums.
Provide guidance, coaching, and oversight to consultants and project teams aligned to the
account(s), fostering engagement, performance excellence, and retention.
Ensure strong account controls and compliance across financial, contractual, administrative
processes, including billing, receivables, and internal governance standards.
Knowledge
Expert-level knowledge in professional sales training and sales process.
Expert-level understanding of the processes, procedures and systems used to accomplish the
work and familiarity with the broader underlying concepts in own job discipline.
Expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers.
Skills
CRM Software Skills
Cross-selling/Up-selling
Customer Relationship Management
Data Analysis
Leadership
Negotiation Skills
Pipeline Management
Presentation Building
Proposal Drafting
Public Speaking
Statement of Work (SOW)
Education
High School Diploma or regional equivalent required
Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement
Experience
15+ years of experience in the field of role required
Travel
Occasional domestic/international travel, less than 50%
Disclaimer
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job


Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $207,957.00/year in our lowest geographic market up to 366,072.30 USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.

 About Rackspace Technology
Rackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. From edge to core to cloud, we operate the infrastructure, data layer, and software integration to deliver business outcomes with the predictable cost, reliability, security, and compliance that regulated and mission-critical environments demand. We support customers in more than 120 countries with AI capabilities spanning private cloud, public cloud, applications, data and cyber resilience.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
