Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and rewarding careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. Your Opportunity, Your Team
As a Merchandising Learning & Development Partner, you’ll design and deliver learning experiences for QVC and HSN Merchandising teams, including Buying, Planning, DDGS, Merchandising Operations, and Business Development.
Reporting to the Manager, Merchandising Training Program, you’ll support Merchandising training and talent development through onboarding, systems and process education, and development programs. You’ll work with Merchandising leaders and cross-functional partners to identify learning needs, maintain useful training resources, and support process changes.
Where You'll Work
This role is hybrid and will require you to be onsite at Studio Park several days per month. Job seekers must reside in Pennsylvania, Delaware, or New Jersey to be considered. Relocation assistance is not available for this role.
What You'll Do
Design and update training materials, including manuals, job aids, e-learning, and webinars, covering Merchandising systems, processes, and standards.
Facilitate classroom training, Lunch & Learns, roundtables, seminars, and other sessions for individual and group audiences.
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Coordinate onboarding and development programs, including the Merchandising Intern program and summer intern group project when applicable.
Assess learning needs, identify skill gaps, and develop training plans in partnership with managers and Merchandising leaders.
Lead the Merchandising Mentoring program and collaborate with Supply Chain, Quality Assurance, Planning, Legal, and other partners on training initiatives and IT user acceptance training.
Manage training project schedules, communications, deliverables, and records; review follow-up information and update materials as needed.
Research and respond to Merchandising training questions and troubleshooting requests.
What You'll Bring
At least 2 years of experience in Merchandising or equivalent experience.
A bachelor’s degree or equivalent business experience.
Knowledge of Merchandising systems, guidelines, processes, and documentation.
Ability to design and facilitate training for individuals and groups.
Strong written, verbal, and presentation skills, with the ability to communicate clearly and build effective cross-functional relationships.
Ability to work independently and make decisions to support desired outcomes.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
