Working closely with Engineering, Finance, Human Resources, and other functional teams, the Operations Lead will coordinate business operating rhythms, monitor organizational performance, identify improvement opportunities, and drive initiatives that strengthen operational efficiency and accountability. Success requires strong business acumen, analytical capabilities, independent leadership, and the ability to influence cross-functional stakeholders.
What You Will Do
Business Operations & Governance: Support annual, quarterly, monthly, and weekly business operating rhythms, including operational reviews, business planning, performance reporting, and organizational governance activities.
Strategic Planning & Execution: Support the development and deployment of business strategies, organizational priorities, and performance objectives, ensuring alignment across engineering and service delivery teams.
Performance Management: Establish, monitor, and report on key performance indicators, evaluating business health, operational effectiveness, and progress against organizational objectives.
Project & Program Governance: Oversee project operational processes, including project setup, work order management, purchase order validation, statements of work, resource tracking, and adherence to organizational policies and controls.
Financial Operations & Oversight: Monitor project financial performance, including revenue recognition, unbilled revenue, invoicing, financial reconciliation, revenue forecasting, and financial reporting in collaboration with Finance and delivery leadership.
Operational Compliance: Drive adherence to organizational processes, including timesheet compliance, resource allocation tracking, project documentation, financial controls, and audit readiness.
Business Analytics & Reporting: Develop and maintain operational dashboards, management reports, and performance tracking tools to provide actionable insights, identify emerging risks, and support data-driven decision-making.
Continuous Improvement: Identify and lead cross-functional improvement initiatives focused on process optimization, operational efficiency, reporting accuracy, standardization, and overall business performance.
Cross-Functional Collaboration: Partner with engineering leaders, delivery teams, Finance, Human Resources, Information Technology, and other support functions to resolve operational challenges, implement improvements, and drive organizational alignment.
What You Will Bring
Required Qualifications
Bachelor's degree in Engineering, Business Administration, Management, Finance, or a related field. An equivalent combination of education and relevant professional experience will also be considered.
5 plus years of progressive experience in business operations, project operations, financial governance, program management, or related functions.
Demonstrated experience coordinating complex cross-functional initiatives, driving operational improvements, and influencing stakeholders across multiple organizational levels.
Strong understanding of business operations, project lifecycle management, operational governance, financial controls, and organizational performance management.
Experience supporting project financial activities, including revenue tracking, forecasting, invoicing, financial reporting, and resource management.
Strong analytical and problem-solving capabilities, with the ability to interpret business and financial data, identify performance gaps, and develop actionable improvement plans.
Proficiency in Microsoft Excel, business intelligence and reporting tools, and enterprise project or financial management systems.
Excellent written and verbal communication skills, including the ability to present operational and financial information effectively to business leadership and cross-functional stakeholders.
Demonstrated ability to manage competing priorities, work independently, and drive accountability in a dynamic, globally distributed organization.
Preferred Qualifications
Experience within engineering services, power generation, industrial manufacturing, or complex technology delivery environments.
Experience supporting large-scale engineering organizations, geographically distributed teams, or multinational business operations.
Knowledge of business planning, capacity management, resource utilization, and organizational performance measurement.
Demonstrated experience applying continuous improvement methodologies to improve operational processes, financial performance, and business efficiency.
Pay Range: $80,000 to $120,000
Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.
Work Requirements
We offer flexible work options, including hybrid arrangements, to support the needs of the role and align with company policies. This position is located in Schenectady, New York, and is considered hybrid with 3 days required on-site.
You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
Travel Requirements
Due to the nature of the work, 20% travel may be required.
