Quest Diagnostics
From Quest Diagnostics's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Phlebotomy Territory Trainer - Pensacola, FL, Monday to Friday, 7:00 AM to 4:00 PM, with rotational weekends
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Career advancement opportunities
and so much more!
Acts as a peer lead and frontline mentor within the region. Delivers foundational training support, conducts peer shadowing, and assists with coordinating day-to-day training sessions under the guidance of Specialists/Managers.
Co-facilitate standard onboarding and re-training sessions.
Act as a peer "shadow" and mentor for new hires during early-stage training.
Assist in training setup, scheduling, and attendance tracking.
Provide ground-level observational feedback on trainee progress.
Maintain frontline Patient Service competency by performing routine collection tasks as needed.
2+ years of high-performing experience in a Patient Services Representative (PSR) role.
Demonstrated experience in peer mentoring, coaching, or guiding team members.
3+ years of experience in a high-volume Patient Service Center (PSC) or in-office phlebotomy environment.
Ability to travel within the region for on-site training sessions.
Ability to stand or walk for extended periods during clinical demonstrations.
High attention to detail and patience under fast-paced operational environments.
Deep knowledge of Patient Service Center (PSC) standard operating procedures (SOPs).
Strong understanding of patient collection and specimen handling protocols.
Exceptional interpersonal communication and active listening skills.
Strong patience and ability to explain complex processes step-by-step.
Basic digital proficiency (MS Office, virtual collaboration tools).
Clinical Patient Service Centers (PSCs) and office-based training rooms.
Active clinical environments with direct patient contact.
Standard regional working hours.
Flexibility to assist with early morning or weekend onboarding sessions as business needs dictate
Travel within the assigned region (up to 25-50%).
English Required
High School Diploma or equivalent (Required)
Associate's Degree (Preferred)
Active Certified Phlebotomy Technician (CPT) or state-equivalent clinical licensure where required by local regulations. (Required)
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