Quest Diagnostics
From Quest Diagnostics's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Operations Manager - AMP - Marietta, GA, Monday to Friday, 8:00 AM to 5:00 PM, with rotational weekends
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Career advancement opportunities
and so much more!
Responsible for managing operations and laboratory for a small practice, or as second in command for a large practice. Develops protocol, implements procedures, solves employee and client issues in conjunction with Director. Manages operations portion for a larger facility with responsibilities over several business functions. Develops protocol, implements procedures, solves employee and client issues in conjunction with Director. Supervisors of one or more of the following departments: Transcription, Client Services, Safety, Histology, Gross Room, Flow, Specimen Processing, Courier, Facilities
Manages laboratory reporting workflow, maintains staffing levels to accommodate the workload, and monitors employee performance.
Provides assistance in feedback to managers and personnel related to performance review and staffing issues.
Manages the planning and development for new laboratory services and expansion of current services.
Suggests changes in working conditions and develops and establishes measures to improve efficiency and performance of services
Recommends, develops and establishes measures to improve the quality of services provided by the practice.
Develops and implements pro-active changes to improve laboratory performance and efficiency.
Assesses new techniques, procedures, and instrumentation; attend professional meetings and remain appraised of changes in the field.
Ensures that plans and strategies to support research efforts are maintained.
Prepares reports and keeps upper-level management informed of progress and problems.
Records and monitors laboratory quality assurance and quality control, taking appropriate action as needed. Maintains all necessary documentation and current logs.
Conducts laboratory informational and training meetings, including compliance and safety.
Perform and/or coordinate the identification, development, implementation, and maintenance of organization information privacy policies and procedures in coordination with the privacy officer.
Coordinate with all applicable resources including legal counsel, management, key departments, and committees to ensure the organization has and maintains appropriate forms and notices.
Assesses new techniques, procedures, and instrumentation; attend professional meetings and remain appraised of changes in the field.
Maintains knowledge of technical and clerical procedures and ensures delivery of such by laboratory personnel.
Monitors and maintains supplies’ expense, usage and inventory.
Manages vendor relationships and negotiates pricing.
Responsible for both personnel and facility licensure is kept current at all times.
Maintains and coordinates credentialing with Licensure/Credentialing Specialist.
Documents and completes all special projects in a timely fashion.
Assist in preparation of laboratory inspections
Complies with all State, Federal, professional regulations as well as department rules, polices, and procedural manuals.
Adherence to Safety Regulations.
Adherence to HIPAA Regulations.
Process and maintain applications and fees for renewing facility licensure, Clinical Laboratory Improvement Act (CLIA) numbers, College of American Pathologists (CAP) accreditation and city and county occupational licenses.
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5 plus years management experience in Laboratory/Healthcare industry.
Primarily sedentary work
May require walking throughout the building to various other departments, copiers, printers, fax machines, etc.
May require lifting and carrying of loads up to 20 lbs.
Ability to visually, physically, and audibly perform all functions, with or without reasonable accommodations.
Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility.
Knowledge of licensure process
Excellent written and oral communication skills, including English usage, grammar, punctuation, and style.
Ability to understand diverse accents and dialects and varying dictation styles.
Ability to use designated reference materials.
Bachelor’s Degree Bachelor’s Degree and/or the equivalent of 5 plus years management experience in Laboratory/Healthcare industry (Required)
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