Supervise a production-focused team
Responsible for staffing and work schedule
Responsible for development of the team
Responsible for setting individual objectives to meet the department’s goal
In-charge of monitoring/reporting productivity and quality measures of the team
Ensure that team members are adequately trained to perform their job
Ensure that team meets all corporate mandated training requirements
Responsible for on-going communication, including individual and team meetings
Responsible for managing staff time off, schedules and timekeeping
Responsible for recognition and motivating team
Develop and updates SOP’s for all processes in his/her team
Responsible for hiring, training, monitoring and termination of all direct reports.
1-2 years of supervisory/leadership in medical billing environment
Billing experience with third party payors
High School diploma or equivalent required. Associate’s or bachelor’s preferred
Excellent interpersonal and communication, including excellent verbal and writing skills
Excellent PC and system skills
Demonstrated problem solving and analytical skills
Proven ability to handle multiple tasks and meet deadlines within standards
Adaptable and flexible with the ability to accept, create and manage change