Required Knowledge/Experience
Bachelor of Science in Computer Science or equivalent experience
3+ years of experience in a technical support role.
Unix/Linux experience in an enterprise environment.
In-depth TCP/IP understanding.
LAN/WAN infrastructures.
Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH).
Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
Windows Active Directory authentication and security.
Knowledge of Samba/Active Directory integration
CIFS, DNS, ACL, server/client configuration.
Splunk usage including but not limited to log queries and report/dashboard generation
Experienced with packet capture review and diagnosis.
Oracle and Microsoft SQL knowledge
Outstanding troubleshooting and analytical skills.
Excellent written and verbal communication skills.
. Bilingual candidates highly desirable ( Spanish, Portuguese )
Preferred
Systems Management experience (KACE, GPO deployments)
Previous API support and Regex knowledge.
Scripting experience (Bash, Python)
Knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
CCNA, MCSE, CISSP, CompTIA Security+, and CEH highly desirable.
Experience with Customer Support and Development Tools (Salesforce, JIRA, etc.)
Have you notified your current manager of your application?
Qualys is an Equal Opportunity Employer, please see our EEO policy.
