Implement and maintain SCIM provisioning between the corporate identity provider (IdP) and downstream SaaS applications to automate account creation, updates, and deprovisioning.
Configure and operate SAML and OAuth/OIDC single sign-on integrations; troubleshoot federation, token, and authorization issues across SaaS platforms.
Define and enforce least-privilege access models, group/role mappings, and entitlement policies aligned with security and compliance requirements.
Slack Administration & Platform Engineering
Serve as the technical owner for Slack Enterprise Grid administration — workspace governance, channel management, retention, DLP, and compliance exports.
Build and maintain Slack apps, bots, workflows, and integrations using the Slack API, Bolt framework, and Workflow Builder to streamline internal operations.
Manage Slack Connect, guest access, and external collaboration policies in line with corporate security standards.
Monitor Slack usage, audit logs, and Enterprise Key Management (EKM) events to support security and incident response.
Integrations & Automation
Design, build, and operate integrations between SaaS platforms and internal systems (Jira, Github, Artifactory, Confluence) using REST APIs, webhooks, and event-driven architectures.
Develop and maintain CI/CD pipelines using GitHub Actions to automate deployment of SaaS configurations, integration code, and infrastructure-as-code for SaaS governance.
Implement configuration-as-code practices for SaaS platforms (e.g., Terraform providers for GitHub, Slack, Okta) to enable versioned, auditable changes.
Automate routine SaaS operations — access requests, group memberships, license reclamation, and audit reporting — using Python, Bash, or similar scripting.
Partner with Security, Compliance, and Engineering teams to define standards for SaaS integration, secrets management, and API governance.
Operations & Support
Troubleshoot complex SaaS, identity, and integration issues across hybrid cloud and on-prem environments.
Support audit, compliance, and security reviews by providing evidence from SaaS access controls, provisioning workflows, and integration logs.
Create and maintain clear documentation, runbooks, and architectural designs for SaaS platforms and integrations.
Provide tier-2/3 support for SaaS-related incidents and partner with vendors on escalations.
Required Qualifications
Proven experience administering enterprise SaaS applications at scale (Slack, GitHub, Atlassian, Okta, or similar).
Strong hands-on experience with identity and access protocols — SAML 2.0, OAuth 2.0 / OIDC, and SCIM provisioning — including troubleshooting federation and token flows.
Demonstrated experience implementing and operating SCIM-based user provisioning between an IdP (Okta, Azure AD/Entra ID, Ping) and downstream SaaS applications.
Strong experience as a Slack administrator (Enterprise Grid preferred), including building Slack apps, workflows, and API integrations.
Proven experience building and operating CI/CD pipelines using GitHub and GitHub Actions, including reusable workflows, environments, and secrets management.
Solid knowledge of REST APIs, webhooks, and integration patterns for connecting SaaS platforms with enterprise systems.
Strong scripting and automation skills (Python, Bash, JavaScript/TypeScript, or similar).
Working knowledge of Linux systems and cloud platforms (AWS preferred).
Excellent communication skills with the ability to work effectively across engineering, IT, and security teams.
Preferred / Nice-to-Have Skills
Experience with identity providers such as Okta, Azure AD/Entra ID, or Ping Identity, including custom SAML/OIDC app onboarding.
Experience with infrastructure-as-code tools (Terraform, Pulumi) and SaaS providers (GitHub, Slack, Okta, Atlassian).
Familiarity with secrets management platforms (HashiCorp Vault, AWS Secrets Manager, GitHub OIDC for cloud auth).
Experience with GitHub Enterprise administration — organizations, SAML/SCIM, branch protection, GitHub Apps, and audit log streaming.
Understanding of security compliance frameworks (SOC 2, ISO 27001, SOX) and how SaaS controls map to audit requirements.
Experience with event-driven automation platforms (e.g., n8n) or serverless integration patterns.
Exposure to container-based workloads (Docker, Kubernetes) and ephemeral GitHub Actions runners.
Experience improving developer and end-user adoption of SaaS tooling through automation, self-service, and usability improvements.
Minimum Qualifications
- 3+ years of IT-related work experience with a Bachelor's degree.
- OR
- 5+ years of IT-related work experience without a Bachelor’s degree.
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Pay range and Other Compensation & Benefits
$47.60 - $71.40
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
