Connect technical and commercial teams: Capture recurring questions from promoters, sales representatives, and channels; work with technical specialists to obtain accurate answers; and communicate those answers in a clear, useful format.
Support partners: Serve as an accessible first point of contact for common product and demonstration questions, keeping track of open items and escalating complex cases.
Develop useful resources: Help create and maintain FAQs, troubleshooting guides, product comparisons, talking points, and short technical content based on the questions partners actually ask.
Enable product experiences: Prepare and maintain demo devices, validate key experiences, and support technical demonstrations when needed.
Share knowledge: Contribute to webinars and training sessions for promoters, sales teams, and channels, initially alongside experienced team members and taking on presentation sections as expertise develops.
What Success Looks Like
Partners receive clear and consistent answers to common technical questions. Recurring issues reach the right specialists and are followed through. The team has current, practical resources it can reuse across Hispam, and the intern steadily develops the knowledge and confidence to explain Snapdragon PC technology.
Basic Qualifications
Currently pursuing a degree in Computer Engineering, Computer Science, Information Systems, Electronics, Mechatronics, or a related field.
Strong curiosity about PCs, processors, Windows, AI, and how technology works in real-world use.
Ability to investigate a question, learn from specialists, and explain the answer clearly to a nontechnical audience.
Strong communication, organization, and follow-up skills.
Working proficiency in English and Spanish.
No prior professional experience required.
Preferred Qualifications
Familiarity with PC hardware, Windows configuration, or software troubleshooting.
Interest in Windows on Arm and AI Pcs.
Experience explaining or demonstrating technology through academic or personal projects.
Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail myhr.support@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
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If you would like more information about this role, please contact Qualcomm Careers.
