You will provide technical expertise throughout the product lifecycle, helping customers successfully integrate, validate, and deploy Qualcomm DSP-enabled connectivity solutions in AI clusters, networking systems, and data center environments.
Key Responsibilities
Customer Engagement & Technical Support
Serve as a primary technical contact for customers integrating DSP-enabled Optical Transceiver and AEC products.
Support customer engagements from evaluation and qualification through production deployment.
Assist customers with system bring-up, feature enablement, interoperability testing, and performance optimization.
Collaborate with internal engineering teams to resolve customer issues and improve overall product quality.
Develop strong technical relationships with customer engineering teams and provide timely issue resolution.
Optical DSP & AEC Application Support
Support integration of Optical Transceiver and AEC solutions into switches, NICs, GPUs, AI accelerators, and server platforms.
Assist customers in optimizing PAM4 link performance across electrical and optical channels.
Develop technical documentation, application notes, reference configurations, and deployment guidelines.
Work with product management and engineering teams to provide customer feedback on product features and future requirements.
System Validation & Debug
Perform system-level debug involving DSPs, SerDes, firmware, optical modules, PCB channels, PMICs, and clocking subsystems.
Analyze signal integrity and link performance using eye diagrams, BER measurements, jitter analysis, and equalization settings.
Support characterization and validation activities in both lab and customer environments.
Participate in IEEE 802.3 compliance and interoperability testing activities.
Assist in root-cause analysis for customer-reported issues and identify corrective actions.
What You'll Need
BS or MS in Electrical Engineering, Computer Engineering, Physics, or a related technical field.
5 to 7 years of experience in semiconductor, networking, optical communications, or high-speed connectivity technologies.
Good understanding of PAM4 signaling, SerDes architectures, equalization techniques, and Ethernet connectivity.
Knowledge of optical communication systems and high-speed interconnect technologies.
