Power management, suspend/resume, performance regressions
Driver integration and BSP mismatches
Reproduce customer issues in lab environments and validate fixes
Track issues across lifecycle and drive closure with ownership and clear communication
Provide technical status updates to customers and internal management
Contribute to stability improvements, debug guidelines, and best practices
Support customer on‑site or remote debug activities when required
Required Qualifications
- Bachelor’s degree in Engineering, Computer Science, or related field and 6+ years of relevant experience
- OR
Master’s degree and 4+ years of relevant experience
Required Technical Skills
Strong experience with embedded systems and system‑level debugging
Solid understanding of OS internals (Windows and/or Linux kernel)
Hands‑on experience with
Windows kernel‑mode drivers (KMDF) and/or Linux device drivers
BSP components: boot flow, ACPI, UEFI, device tree
Proficiency in C/C++, with debugging‑centric development experience
Experience using debug tools
WinDbg, crash dump analysis
JTAG / hardware debug tools (Trace32 is a plus)
Strong knowledge of ARM architectures (ARMv8/ARM64)
Excellent problem‑solving, analytical, and root‑cause analysis skills
Strong communication skills and customer‑focused attitude
Preferred Qualifications
Proven ability to integrate AI coding assistants (e.g., Claude Code, ChatGPT, Codex) with appropriate model selection (Opus, Sonnet, Haiku) into daily development and debugging workflows.
Demonstrated track record of developing custom skills, MCP integrations, and automation scripts that significantly reduce team Time-to-Triage (TTT).
Experience supporting IHVs / OEMs / ODMs in a customer engineering role
Exposure to both Windows and Linux on embedded platforms
Experience debugging
Power management (sleep states, rail voting, resume failures)
Multi‑core and multi‑processor systems
Familiarity with embedded firmware interactions (PMIC, bootloaders, FW services)
Experience coordinating cross‑team debugging efforts under tight schedules
Ability to mentor junior engineers on stability and debug practices
Minimum Qualifications
- Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
- OR
- Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.
- OR
- PhD in Engineering, Information Systems, Computer Science, or related field.
- 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
- 1+ year of any combination of academic and/or work experience with debugging techniques.
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