Document BSP configurations, known issues, and resolutions to support internal knowledge sharing and customer engagement.
Field Application (FA) Engineering
Provide direct technical post-sales engagement with enterprise customers, OEMs, and ODMs on compute platforms.
Support IT requirements, pre-test/evaluation, issue debugging, and issue management for enterprise and OEM customers.
Assist with image deployment, updates, and configuration support on customer platforms.
Conduct OEM platform pre-validation and direct OEM/ODM technical engagement.
Report bugs and platform issues back to internal engineering teams and help drive resolution.
Support documentation, tools, and training materials for customers and partners.
Minimum Qualifications
Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
2–6 years of hands-on experience in Windows and/or Linux BSP development on compute or embedded platforms.
Experience with low-level software development including bootloaders (e.g., UEFI, U-Boot), device drivers, and kernel modules.
Proficiency in C and/or C++ programming. •
Solid understanding of hardware-software interaction, memory management, and platform bring-up processes.
Quick learner with adaptability to new technologies.
Comfortable in English communication (spoken and written).
Preferred Qualifications
Experience with Windows Driver development (WDK/KMDF/UMDF) or Linux kernel driver development.
Familiarity with ACPI, device tree, and platform configuration for compute platforms.
Experience with debugging tools such as WinDbg, JTAG/T32, gdb, or serial console debugging.
Knowledge of UEFI/EDK2 firmware development or customization.
Proficiency in scripting languages (Python, Bash, PowerShell) for test automation and log analysis.
Experience in customer-facing FA or CE (Customer Engineer) roles supporting enterprise or OEM/ODM customers.
Experience with application compatibility testing and IT deployment/configuration troubleshooting.
Familiarity with enterprise IT environments and Windows on Snapdragon (WoS) ecosystem is a strong plus.
Experience with Qualcomm Snapdragon compute platforms is a strong plus.
Exposure to virtualization, hypervisor, or multi-OS environments is a plus.
Strong analytical and problem-solving skills with a sense of ownership and accountability.
Minimum Qualifications
- Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
- OR
- Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.
- OR
- PhD in Engineering, Information Systems, Computer Science, or related field.
- 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
- 1+ year of any combination of academic and/or work experience with debugging techniques.
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