Publicis Groupe
From Publicis Groupe's careers page
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The role will turn business knowledge into clear, accurate and governed process models.
Company description Publicis Re:Sources is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients. Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55 countries. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management, information security, and global mobility — supporting 110,000+ employees across the Publicis Groupe network. Our people are at the center of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at publicisresources.com. Overview The Business Process Management Office (BPMO) supports Publicis Groupe functions and markets by documenting, standardising and improving business processes through a common governance framework and SAP Signavio. BPMO is seeking an internal Business Process Modeler with operational experience in Payroll, non-media Order-to-Cash (O2C), or Treasury. The role will turn business knowledge into clear, accurate and governed process models. The successful candidate will work closely with process owners, subject-matter experts and BPMO colleagues to capture current ways of working, identify inconsistencies and maintain reliable process documentation across countries and functions. Responsibilities Process Discovery & Modelling Prepare and conduct process discovery interviews and mapping workshops with operational teams and subject-matter experts. Capture end-to-end processes, activities, roles, systems, controls, hand-offs, inputs and outputs. Create and maintain process models in SAP Signavio using BPMN 2.0 and BPMO modelling conventions. Validate models with required stakeholders and incorporate feedback while protecting consistency and modelling quality. Document process variants by country or business unit and distinguish genuine local requirements from inconsistent practices. Maintain supporting information such as process descriptions, ownership, systems, risks, controls and relevant documentation. Functional Analysis & Improvement Support Use knowledge of Payroll, non-media O2C, or Treasury to ask relevant questions and understand operational dependencies. Identify gaps, duplicated activities, unclear ownership, excessive hand-offs, control weaknesses and opportunities for standardisation. Escalate unresolved scope, ownership or process-design questions to the appropriate process owner or BPMO lead. Provide structured observations to support process assessments and improvement initiatives; the role is not expected to independently lead major transformation programs. Support comparisons across markets and the definition of common process baselines where appropriate. Repository Quality & Governance Apply BPMO standards for folder structure, flowchart naming, metadata, modelling conventions and review status. Perform quality checks before submitting models for validation or publication. Keep assigned models current and support periodic reviews with process owners. Avoid creating parallel modelling approaches and help migrate or archive documentation that does not meet the agreed standards. Contribute to reusable modelling templates, guidance and examples for the BPMO community. Stakeholder Collaboration Coordinate with process owners, Global Process Owners, Global Function Leads, local finance teams and subject-matter experts. Communicate modelling questions and validation requests clearly and follow up to close open points. Explain process models and BPMN concepts in practical language to stakeholders who are not process specialists. Work collaboratively with other modelers to ensure consistent outputs across simultaneous country or functional engagements. Qualifications Required Qualifications & Experience Hands-on operational or subject-matter experience in at least one of these domains: Payroll, non-media Order-to-Cash (O2C), or Treasury. Experience documenting, analysing or improving business processes, whether in an operational, finance transformation, shared-services, internal controls or project role. Ability to understand an end-to-end process beyond an individual task and to identify roles, systems, controls, dependencies and exceptions. Strong attention to detail and discipline in applying documentation and governance standards. Ability to facilitate structured discussions, ask precise questions and challenge incomplete or conflicting information constructively. Clear written and verbal communication skills in English. Ability to organise work across multiple stakeholders, manage validation cycles and deliver agreed outputs on time. Comfort working in an international and largely virtual environment. Preferred Qualifications Knowledge of BPMN 2.0 and practical experience creating process maps or flowcharts. Experience with SAP Signavio Process Manager, Collaboration Hub or a comparable process-modelling platform. Understanding of process hierarchy, process architecture, RACI, risks and controls, KPIs or standard operating procedures. Experience in Shared Services, Global Business Services, Finance Operations or a process transformation program. Exposure to SAP or another ERP environment relevant to Payroll, O2C or Treasury. Relevant process or improvement training, such as Lean Six Sigma Yellow/Green Belt, BPMN certification or equivalent internal training, is an advantage but not mandatory. What We Offer A structured onboarding into BPMO standards, process governance and the Publicis Groupe process repository. Practical training and coaching in BPMN 2.0, SAP Signavio Process Manager and Collaboration Hub, applied directly on live engagements. Development in process discovery, workshop facilitation, stakeholder interviewing, process analysis and the preparation of clear, decision-ready documentation. Exposure to end-to-end processes across countries and functions, allowing the successful candidate to build knowledge beyond their initial Payroll, non-media O2C or Treasury expertise. Regular feedback, quality reviews and coaching from experienced BPMO colleagues to progressively strengthen modelling autonomy and analytical capability. Access to Publicis Groupe learning resources and relevant internal learning paths; external certifications may be considered based on role needs and development priorities. The opportunity to contribute to global process standardisation and transformation initiatives, with a development path toward senior process modelling, process analysis or broader BPM and transformation roles. A collaborative international team environment with predominantly remote working and limited travel requirements. Languages Fluent English is required. French, Chinese and/or another language used across Publicis Groupe markets is an advantage. Travel Requirements The role is designed primarily for remote collaboration across markets. Occasional travel may be requested for selected on-site discovery or validation workshops; frequent international travel is not expected. Additional information The ideal candidate combines real operational knowledge with a structured and detail-oriented approach. They are curious about how work is performed across teams, comfortable asking follow-up questions and able to turn complex discussions into process models that colleagues can understand and use. Success will be measured by the accuracy, consistency and usability of the process documentation produced; adherence to BPMO governance standards; effective stakeholder follow-up; and the candidate’s ability to develop broader modelling and process-analysis capabilities over time. Process Discovery & Modelling Prepare and conduct process discovery interviews and mapping workshops with operational teams and subject-matter experts. Capture end-to-end processes, activities, roles, systems, controls, hand-offs, inputs and outputs. Create and maintain process models in SAP Signavio using BPMN 2.0 and BPMO modelling conventions. Validate models with required stakeholders and incorporate feedback while protecting consistency and modelling quality. Document process variants by country or business unit and distinguish genuine local requirements from inconsistent practices. Maintain supporting information such as process descriptions, ownership, systems, risks, controls and relevant documentation. Functional Analysis & Improvement Support Use knowledge of Payroll, non-media O2C, or Treasury to ask relevant questions and understand operational dependencies. Identify gaps, duplicated activities, unclear ownership, excessive hand-offs, control weaknesses and opportunities for standardisation. Escalate unresolved scope, ownership or process-design questions to the appropriate process owner or BPMO lead. Provide structured observations to support process assessments and improvement initiatives; the role is not expected to independently lead major transformation programs. Support comparisons across markets and the definition of common process baselines where appropriate. Repository Quality & Governance Apply BPMO standards for folder structure, flowchart naming, metadata, modelling conventions and review status. Perform quality checks before submitting models for validation or publication. Keep assigned models current and support periodic reviews with process owners. Avoid creating parallel modelling approaches and help migrate or archive documentation that does not meet the agreed standards. Contribute to reusable modelling templates, guidance and examples for the BPMO community. Stakeholder Collaboration Coordinate with process owners, Global Process Owners, Global Function Leads, local finance teams and subject-matter experts. Communicate modelling questions and validation requests clearly and follow up to close open points. Explain process models and BPMN concepts in practical language to stakeholders who are not process specialists. Work collaboratively with other modelers to ensure consistent outputs across simultaneous country or functional engagements. Required Qualifications & Experience Hands-on operational or subject-matter experience in at least one of these domains: Payroll, non-media Order-to-Cash (O2C), or Treasury. Experience documenting, analysing or improving business processes, whether in an operational, finance transformation, shared-services, internal controls or project role. Ability to understand an end-to-end process beyond an individual task and to identify roles, systems, controls, dependencies and exceptions. Strong attention to detail and discipline in applying documentation and governance standards. Ability to facilitate structured discussions, ask precise questions and challenge incomplete or conflicting information constructively. Clear written and verbal communication skills in English. Ability to organise work across multiple stakeholders, manage validation cycles and deliver agreed outputs on time. Comfort working in an international and largely virtual environment. Preferred Qualifications Knowledge of BPMN 2.0 and practical experience creating process maps or flowcharts. Experience with SAP Signavio Process Manager, Collaboration Hub or a comparable process-modelling platform. Understanding of process hierarchy, process architecture, RACI, risks and controls, KPIs or standard operating procedures. Experience in Shared Services, Global Business Services, Finance Operations or a process transformation program. Exposure to SAP or another ERP environment relevant to Payroll, O2C or Treasury. Relevant process or improvement training, such as Lean Six Sigma Yellow/Green Belt, BPMN certification or equivalent internal training, is an advantage but not mandatory. What We Offer A structured onboarding into BPMO standards, process governance and the Publicis Groupe process repository. Practical training and coaching in BPMN 2.0, SAP Signavio Process Manager and Collaboration Hub, applied directly on live engagements. Development in process discovery, workshop facilitation, stakeholder interviewing, process analysis and the preparation of clear, decision-ready documentation. Exposure to end-to-end processes across countries and functions, allowing the successful candidate to build knowledge beyond their initial Payroll, non-media O2C or Treasury expertise. Regular feedback, quality reviews and coaching from experienced BPMO colleagues to progressively strengthen modelling autonomy and analytical capability. Access to Publicis Groupe learning resources and relevant internal learning paths; external certifications may be considered based on role needs and development priorities. The opportunity to contribute to global process standardisation and transformation initiatives, with a development path toward senior process modelling, process analysis or broader BPM and transformation roles. A collaborative international team environment with predominantly remote working and limited travel requirements. Languages Fluent English is required. French, Chinese and/or another language used across Publicis Groupe markets is an advantage. Travel Requirements The role is designed primarily for remote collaboration across markets. Occasional travel may be requested for selected on-site discovery or validation workshops; frequent international travel is not expected.
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