Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...
The Application Processor - Analyst processes new and existing membership applications, new service requests, name changes and change of ownership requests in a timely and accurate manner from start to finish. To verify identity using various tools for identity authentication, credit reports and information supplied by the applicant for new memberships, new owners being added to existing accounts (change of ownership), and dormant account reactivation. To identify potentially fraudulent applications or account takeover attempts and recommend further review by Loss Prevention & Security.
Schedule: Monday - Friday 9:00am - 5:00pm. Onsite expectation is 20%; one day a week on Tuesdays.
In this position, you will
Membership Applications Processing: Process membership applications, set up check cards, and handle checking requests as specified in the application.
Service Requests for Existing Members: Handle initial service requests from current members.
Name Changes and Ownership Requests: Process name change requests and changes of ownership, including adding or removing joint owners.
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Faxed/Scanned New Member Applications: Process new member applications received via fax from Financial Education Centers.
Fraud Detection and Security Recommendations: Identify potentially fraudulent applications and account takeover attempts, recommending further review by Financial Crimes Risk Management.
Identity Verification and Creditworthiness Assessment: Perform OFAC checks to comply with BSA requirements, analyze identity authentication reports, credit reports, and other sources to validate applicants’ identities and determine creditworthiness.
Other duties as assigned.
Qualifications
High School (Required)
Any equivalent combination of experience and education. | Required
