Manage operational priorities, coordinate resources, and optimize workflows to improve efficiency, consistency, and implementation performance.
Serve as a trusted operational advisor to clients and internal teams, resolving complex issues, addressing implementation barriers, and strengthening operational partnerships.
Collaborate with Client Delivery, Sales, Supplier Services, Spend Management, and other cross-functional teams to improve communication, workflow integration, and implementation effectiveness.
Lead continuous improvement initiatives by evaluating operational processes, identifying root causes of inefficiencies, and implementing scalable solutions.
Develop and promote standardized operational processes, implementation methodologies, and best practices to improve consistency and organizational efficiency.
Mentor Operations Specialists in implementation activation, operational problem-solving, client communication, and continuous improvement practices.
Support successful client onboarding and value realization by improving operational responsiveness, minimizing delays, and ensuring effective implementation execution.
Qualifications
Relevant degree preferred.
5 or more years of relevant experience required.
Experience managing complex implementation operations, coordinating multiple workstreams, and supporting successful project execution.
Strong understanding of operational workflows, implementation activation processes, and cross-functional dependencies.
Demonstrated ability to identify operational risks, resolve complex issues, and develop effective process improvements.
Strong project coordination, organizational, and prioritization skills with the ability to manage competing demands.
Excellent communication, relationship management, and collaboration skills with the ability to engage clients, suppliers, and cross-functional teams.
Experience developing standardized workflows, implementing operational best practices, and driving continuous improvement initiatives.
Ability to mentor team members, share operational expertise, and promote consistent execution across teams.
Willingness to travel
Estimated Hiring Range
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $77,400.00 to $135,400.00.
This position is also incentive eligible.
Vizient has a comprehensive benefits plan! Please view our benefits here:
http://www.vizientinc.com/about-us/careers
Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities
The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.
