Job Title: Assessment Associate
Department: Operations
Job Summary
The Assessment Associate plays a critical role in ensuring compliance with client policies and regulatory requirements related to liquor sales and payment processing. This role is responsible for conducting on-site and camera-based assessments of customer’s workforce, vendors and non-for-profit groups to ensure they are complying with the customers policies and procedures.
Key Responsibilities
Compliance Monitoring
Conduct routine, unannounced, and undercover site visits to monitor operations.
Use camera equipment to remotely observe and evaluate employee adherence to compliance standards.
Ensure employees are checking valid government-issued IDs for all liquor purchases, in compliance with state & federal laws and customer policies and procedures.
Verify that employees are following credit card-only payment policies for food and beverage transactions.
Documentation and Reporting
Accurately document findings from both on-site and camera-based assessments using provided checklists and reporting tools.
Submit detailed reports to management highlighting any areas of concern or non-compliance.
Maintain confidentiality and integrity when handling camera footage or sensitive compliance information.
Maintain security over and accurate records of issued currency issued credit card.
Policy Enforcement
Ensure all activities align with client and company policies, procedures, and ethical standards.
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Support management in implementing corrective actions or disciplinary measures for repeated or serious compliance issues.
Age Requirement
Employees in this role must be 21 years of age or older due to the nature of monitoring alcohol sales and compliance with liquor laws.
Qualifications
High school diploma or equivalent required; Associate’s degree preferred.
Previous experience in compliance, auditing, retail, or concessions operations is a plus.
Familiarity with liquor laws, point-of-sale systems, and camera monitoring equipment preferred.
Strong attention to detail and observational skills.
Excellent communication and interpersonal skills.
Ability to work independently and manage time effectively.
Flexibility to work evenings, weekends, and holidays as needed.
Work Environment
This role requires frequent travel to concession locations and standing for extended periods during assessments.
Involves working in outdoor or crowded environments depending on the location of the concessions.
May require operating and reviewing footage from camera equipment for extended periods.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.)
