Assess seriousness, expectedness, and regulatory reporting requirements in line with EU GVP.
Ensure timely submission of ICSRs when needed
Ensure product complaints are documented to all internal procedures and regulatory standards
Maintain an accurate record of the data to ensure it is in compliance with all necessary guidelines
Monitor complaint timelines
Collaborate with key internal stakeholders across the organization
Overall support to Pharmacovigilance and Quality Assurance teams where necessary
Qualifications
A University degree in a Life-sciences discipline is required
Can demonstrate experience working within Pharmacovigilance case processing or QA product quality complaints
Fluent in English and ideally Swedish/Danish
Excellent communication skills
Strong eye for detail and following procedures
Can perform the job role described in the position overview
#LI-DNI
We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.
All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.
Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office.
ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***
