Complete daily shift paperwork: transactions by parking rate, vehicles in and out, contract parkers, vehicles left in the facility, and validated and exception tickets
Follow the company's service standards with every guest: wear the required uniform, use the company greeting, answer questions, resolve issues, and thank each guest when they leave
Complete small cleaning or maintenance tasks using the location's checklists, when asked
Support special projects and other duties as assigned by location management
You'll thrive here if you
Are naturally warm and welcoming, and enjoy making people feel comfortable
Have strong emotional intelligence: you can read a situation and adjust how you respond
Stay patient and calm, even when guests are stressed or emotional
Take pride in creating a positive experience for every person you meet
Want your work to have a real impact on people's day
What's in it for you?
We promote from within - park your career here!
Free Parking!**
Flexible scheduling; paid Holidays and Wellness.
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
(FT Employees) Paid vacation and an extra day-off on your birthday!!
(FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)* *Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
Wellness is provided according to city or state mandates
For more information: https://www.propark.com/careers/
Must haves
You are at least 18 years old
A high school diploma is preferred but not required
You can read, understand, and communicate well, both in person and in writing
You can maintain a professional, friendly, and compassionate demeanor with guests and coworkers
You can resolve guest concerns calmly and professionally
You can work in a fast-paced environment
You are available for mornings, afternoons, or evenings, Monday–Friday
Good to haves
1+ year of customer service experience
Experience in healthcare, hospitality, or another guest-facing role
Physical Demands and Working Conditions
The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Physical Demands: the employee will be required to stand, walk, sit, use hands-to-fingers, handle toolsor controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objectsup to 25lbs.
Work Environment: the employee may be subjected to weather conditions prevalent at the time. Theemployee is regularly exposed to fumes and airborne particles. The noise level in this work environmentcan range from minimal to moderate.
This list is not all-inclusive. The full job description will be provided at your interview.
Free parking while working at your assigned Propark location(s).
Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation