This role requires someone who combines deep technical capability, strong customer presence, structured problem-solving, and commercial judgement.
Key Responsibilities
Technical Sales & Customer Engagement
Lead the technical presales motion for strategic and enterprise opportunities.
Own technical discovery, solution design, validation, and the technical win.
Advise customers on architecture, security requirements, integrations, risks, and technical trade-offs.
Communicate credibly with both technical practitioners and executive stakeholders.
Identify and remove technical blockers before they impact deal progression.
POC & Technical Validation
Own complex POCs and technical evaluations from scope through completion.
Define clear success criteria, test plans, dependencies, and expected outcomes.
Configure and validate solutions in complex customer environments.
Personally troubleshoot issues that arise during evaluations and maintain customer confidence.
Engage Support, Product, or Engineering effectively when deeper escalation is required.
Technical Leadership
Act as a senior technical authority across Proofpoint solutions and relevant security domains.
Diagnose complex issues across products, integrations, identity, networking, cloud, email, and data security environments.
Use logs, APIs, configuration data, telemetry, and structured troubleshooting to identify root cause.
Handle advanced technical objections and competitive challenges with confidence.
Mentor Presales Engineers and help raise technical standards across the region.
Cross-Functional Impact
Provide high-quality field feedback to Product and Engineering.
Influence product, documentation, tooling, and presales improvements based on recurring customer challenges.
Collaborate effectively across Sales, Product, Engineering, Support, and Professional Services.
Create reusable technical guidance, best practices, and POC methodologies.
Required Experience
Typically 8+ years in Presales Engineering, Sales Engineering, Security Engineering, Technical Consulting, Professional Services, or a similarly technical customer-facing role.
Strong experience with enterprise customers and complex technical sales cycles.
Extensive experience managing resolutions through Product Management & Engineering Channels.
Proven ownership of complex POCs, solution designs, and technical evaluations.
Demonstrated ability to independently troubleshoot difficult multi-system technical issues.
Experience supporting strategic or high-value opportunities where technical credibility directly influenced the outcome.
Strong ability to operate autonomously and influence cross-functional teams.
Proofpoint experience is advantageous.
Technical Capability
Strong technical foundations across enterprise security and infrastructure, including several of the following:
Email security, SMTP, DNS, SPF, DKIM, and DMARC
Microsoft 365 and Exchange
Data Loss Prevention and Insider Threat Management
Identity, SSO, authentication, and directory services
Cloud, hybrid, and on-premises architectures
APIs, integrations, JSON, and authentication mechanisms
SIEM/SOAR and wider security ecosystem integrations
HTTP, TLS, proxies, networking, and certificates
Logging, telemetry, and diagnostic analysis
Automation, scripting, and modern AI tooling
Strong Proofpoint experience is highly desirable, particularly across Information & Cloud Security, DLP, ITM, and email security.
Candidates from adjacent enterprise security technologies will also be considered where they demonstrate exceptional technical depth, troubleshooting capability, and the ability to learn quickly.
What We Value
Deep technical curiosity and strong troubleshooting instincts.
Ability to structure ambiguous technical problems and drive them to resolution.
Exceptional communication skills across technical and executive audiences.
Calm, credible, and effective under pressure.
Strong commercial judgement and understanding of enterprise buying decisions.
Experienced encouraging collaboration with Product & Engineering groups.
Ability to challenge assumptions and provide clear, technically honest recommendations.
High levels of autonomy, ownership, and accountability.
Success Looks Like
Customers trust your judgement on complex technical decisions.
Sales teams rely on you for the most technically demanding opportunities.
You consistently drive successful POCs and technical evaluations.
You identify risks and blockers early and resolve them effectively.
Product and Engineering value the quality of your feedback.
Other Presales Engineers learn from how you think and solve problems.
Your involvement improves technical win rates, customer confidence, and deal outcomes.
You become a go-to technical expert when the opportunity matters, and the answer is not immediately obvious.
Location & Travel
Role based in EMEA.
Willingness to travel rarely to support customers and regional priorities.
#MC-4
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
