Description
On-site 4 days/week in Orlando, FL
Our client seeks a Senior Software Engineer to design, build, and support integrations for an AI-enabled employee assistant that helps users find answers, request services, and complete HR tasks. The role focuses on secure, permission-aware solutions across ServiceNow, Workday, Azure Entra ID, and related content systems. You will partner with platform vendors and internal teams to improve reliability, search relevance, and end-user outcomes while scaling to a large global workforce.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $86.96 to $90.31/hr. w2
Responsibilities
Build and maintain integrations and connectors between Moveworks, ServiceNow, and internal systems. Evaluate out-of-the-box and custom solutions.
Design identity mapping and SSO flows across Moveworks, ServiceNow, and Azure Entra ID.
Enforce content permissions at the orchestration layer with ServiceNow as the source of truth.
Develop and maintain user and group synchronization processes for access control.
Create Workday queries and integrations to support HR process automation.
Diagnose and resolve production defects using logs, API traces, and vendor tools.
Plan and execute deployments, reindexing, and smoke tests across DEV, UAT, and PROD.
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Measure search retrieval and answer quality, and partner with content owners to remediate issues.
Author technical designs, test plans, and status updates for technical and business audiences.
Review code and mentor engineers and contract resources.
Scope and deliver work with vendor partners and systems integrators.
Experience Requirements
7+ years of professional software engineering experience.
4+ years building enterprise integrations with REST APIs, webhooks, and OAuth 2.0.
4+ years of ServiceNow development including Scripted REST APIs, Glide APIs, ACLs, and Knowledge Management.
Proficiency in JavaScript or TypeScript, plus one of Python or Java.
Experience with SSO and identity protocols such as SAML 2.0 and OpenID Connect.
Working knowledge of Azure Entra ID user provisioning and group management.
Production support experience including incident triage, root cause analysis, and defect resolution.
Experience with source control, CI/CD pipelines, and automated testing.
Strong written and verbal communication skills with technical and non-technical stakeholders.
Education Requirements
Required: Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent work experience.
Preferred: Master’s degree in Computer Science, Software Engineering, Information Systems, or a related field.