Maintain accurate inventory records for servers, equipment, serialized items, and data center assets.
Partner with Asset Management teams to conduct inventories and reconcile discrepancies.
Receive and inspect incoming shipments, verify quantities and documentation, coordinate returns, and report issues.
Maintain clean, organized, safe, and secure warehouse and storage environments.
Conduct recurring physical inventory activities using scanner technology.
Track serialized equipment and maintain records for audits.
Maintain current diagrams of network components and fiber optic cabling.
Maintain accurate logs, documentation, and operational reports.
Recommend and support process improvements and operational best practices.
Perform data center housekeeping tasks.
Deliver high-quality customer service to stakeholders and vendors.
Participate in special projects and additional duties as assigned.
Experience Requirements
Minimum 3 years of experience in Data Center Operations, Facility Operations, Computer Operations, or related technical environments.
Technical background supporting computer systems and infrastructure.
Experience with DCIM tools, environmental monitoring, and network cabling.
Experience supporting inventory control, asset tracking, and equipment lifecycle management.
Ability to travel between data center locations throughout the Washington, DC area.
Ability to provide 24x7 on-call support and work shifts when required.
Strong communication, organizational, and customer service skills.
Ability to work independently and collaboratively in a team environment.
Bachelor's degree in Information Technology, Computer Science, Engineering, or related field preferred.
Experience supporting federal government environments preferred.
Experience in asset management, logistics, warehouse operations, or inventory management preferred.
Familiarity with data center facility standards, physical security processes, and environmental monitoring systems preferred.
Experience maintaining network and fiber infrastructure documentation preferred.
